A
Call Intelligence
Amulya with Vimal — Feb 21, 2026 11:02
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
7.5/10
Pitch Effectiveness
7.0/10
Engagement
8.5/10
Conversion Probability
60.0%
Personalization
7.0/10
Technical Quality
6.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Amulya. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Influencer
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Start
15% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
2:19 (139s)
Primary Language
English
Secondary Language
Hindi/Kannada
Code Switching
Low
Total Speaker Turns
54
Rep Words / Customer Words
184 / 172
Rep Longest Monologue
20s
Customer Longest Monologue
7s
Silence Gaps (>2s)
1 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Decision Maker
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Need to consult family
i will just talk to them... according to their availability I will talk to you.
|
authority | Customer | Yes | acceptance & support | Good |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | 650000.00 | Positive | Initial price quote |
| couple package | Customer | 1040000.00 | Price_Sensitive | Looking for brother and bhabhi |
Key Moments
400:30
Price Disclosure
Rep quotes 6.5L per person; customer remains engaged, indicating high budget.
00:42
Target Audience Shift
Customer reveals the package is for her brother in a political position.
01:13
Couple Pricing
Rep quotes 10.4L for the couple package.
01:25
Value Proposition Pitch
Rep explains the 'longevity pathway' and 'reverse aging' benefits.
Discovery Questions
1
Q1
you have enquired for a seven days wellness plan?
Trust Signals
3
Sharing family details
Mentioning previous experience with Jindal
Saving the rep's number
Enthusiasm Signals
2
Laughing/Chuckle at 00:37
Stating they have already researched online
Topics Discussed
Pricing
Location (Chennai Leela Palace)
Family health
Longevity
Reverse aging
Jindal Naturecure
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming identity and purpose. |
| Discovery | 2 | neutral | Asking about location and cost. |
| Closing | 3 | neutral | Promising to return the call after family discussion. |
Call Transcript
Click to expand
Speaker 0
0.97s
Hello.
Speaker 1
2.05s
halo.
Speaker 0
3.87s
hello
Speaker 1
4.85s
Hello.
Speaker 0
7.11s
he apan mi sir.
Speaker 1
8.27s
oh yeah, there's Vimal over here from IO. health program.
Speaker 1
13.79s
ya.
Speaker 0
14.21s
yes yes yes.
Speaker 1
15.01s
ya you have enquired for a seven days wellness plan.
Speaker 0
19.15s
haan where it is sir actually?
Speaker 1
21.27s
It is in Chennai actually in Leela Palace. And the services will be from IO. It's a seven days program.
Speaker 0
28.35s
and how much this cost?
Speaker 1
30.99s
It costs you around 6.5 per individual person.
Speaker 0
34.85s
It's confirmed sir.
Speaker 1
36.07s
ya ya.
Speaker 0
36.81s
Ha ha ha.
Speaker 1
38.05s
Yes.
Speaker 0
38.87s
oke oke now wi ar ekcholi luking far mai bradar.
Speaker 1
42.51s
Okay.
Speaker 0
42.53s
He is into a political position.
Speaker 0
46.37s
okay. with that this health
Speaker 1
46.39s
okay.
Speaker 0
50.69s
ken does not happen. so i was planning for them to give this package actually.
Speaker 1
56.43s
aa okay.
Speaker 0
57.13s
brother and bhabhi okay.
Speaker 1
59.17s
Okay okay okay okay. Thank you.
Speaker 0
59.71s
okay okay okay. thank you for the call sir. i will just talk to them. i have taken more information online only.
Speaker 1
66.63s
Okay
Speaker 0
66.93s
Okay, I will see to it and I will get back to you, sir.
Speaker 1
69.39s
Couple package mostly
Speaker 0
70.67s
mostly this summer only. haan couple package we are looking for.
Speaker 1
73.79s
10.4.
Speaker 0
77.51s
ten point four aa?
Speaker 1
78.57s
Ya ya.
Speaker 0
79.47s
wans hui bin tu jindal hiyar in bengaluru, ai ste in bengaluru akchuli. de ar fram bhubaneshwar.
Speaker 1
83.65s
Sir from
Speaker 1
85.05s
Oh okay okay good good okay okay sir. This program is completely a retreat where they come as couple. Okay and we provide a complete longevity pathway for them and reverse aging from head to toe all the diagnostics say food dieting and doctor consultation everything is included in the program.
Speaker 0
92.23s
to provide
Speaker 0
105.19s
Okay.
Speaker 0
107.03s
oke oke. oke oke.
Speaker 1
109.39s
Ya
Speaker 0
110.27s
Okay, theek hai, theek hai sir. Thank you.
Speaker 1
113.11s
Ya sure and I will
Speaker 0
113.89s
I will
Speaker 0
116.67s
I I will only get back to you. I'm saving your number also. I just called you back also two minutes back.
Speaker 1
122.11s
aa ya ya.
Speaker 0
124.97s
naanu i am sharing your number. i will only come back. i will talk to them.
Speaker 1
128.83s
Okay.
Speaker 0
129.17s
And according to their availability I will talk to you.
Speaker 1
133.39s
sar ok sar ok. ok sar.
Speaker 0
135.93s
Thank you.
Speaker 1
136.45s
Thank you. Thank you. Yeah, thank you.
Speaker 0
138.39s
Yeah.