Call Intelligence — Kamalesh Nahar

Customer Kamalesh Nahar

Phone +919731501110

Rep Vimal

Team Sales

Date 2026-02-12 13:45

Duration 0:21

Source instagram_ad

Lead Source

Meta Ads

CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Platformig

Lead DateFeb 12, 2026

CityBangalore

Interesti�m_curious_about_anti-aging_&_longevity

Ready to Investi_need_more_information

Call History

1 attempt

Total Attempts1

First CallFeb 12, 2026

Last CallFeb 12, 2026

Total Talk Time0.4 min

Rep Performance

5.0/10

Pitch Effectiveness

1.0/10

Engagement

2.0/10

Conversion Probability

10.0%

Personalization

3.0/10

Technical Quality

0.0/10

Active Alerts

No Close Attempt: Vimal

Vimal did not attempt to close on call with Kamalesh Nahar. Coaching opportunity.

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Kamalesh Nahar.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost

Calls Before Closure 1

Upsell Attempted No

Cross-sell Attempted No

Customer Profile

Gender Male

Language Preference English

Brand Awareness Low

Brand Sentiment Neutral

Budget Sensitivity High

Readiness to Buy Cold

Decision Maker Self

Lead Type b2c

Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type direct_pitch

Opening Quality Fair

Rapport Building Missing

Needs Discovery Missing

Discovery Depth None

Discovery Questions 0

Pitch Start 50% into call

Pitch Approach Reference to Lead Form

Closing Attempt No

Closing Technique None

Call Ending other

Call Structure

Duration 0:21 (22s)

Primary Language English

Secondary Language Tamil

Code Switching Low

Total Speaker Turns 10

Rep Words / Customer Words 34 / 22

Rep Longest Monologue 4s

Customer Longest Monologue 4s

Silence Gaps (>2s) 0 (max 1.0s)

Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral

Rep Confidence Medium

Needs-Based Selling No

Value Stacking No

Urgency Creation None

Script Adherence High

Filler Words Low

Follow-Up Commitment Yes

Total Objections 1

Handled Successfully 1

Handling Rate

100%

Dominant Category Time

Objections

Objection	Category	Raised By	Handled	Technique	Quality
Currently busy/In court I'm in the court right now. I'll talk to you later.	time	Customer	Yes	agreement and follow-up	Good

Products Discussed

Product	Mentioned By	Price	Customer Reaction	Context
healthcation program	Rep	--	Negative	Mentioned as the reason for the call based on the lead enquiry.

Key Moments

00:15

Customer mentions being in court.

Ends the sales opportunity for this specific call.

Resistance Signals

Immediate termination of call

Topics Discussed

Identity Verification 7-Day Retreat Program Enquiry Callback Scheduling

Sentiment Arc Detail

Phase	Order	Sentiment	Note
Opening	1	neutral	Confirms identity.
Closing	2	neutral	Politely ends call due to being in court.

Call Transcript

Speaker 1 0.27s

Hello.

Speaker 0 0.83s

aam aai speaking with kamalesh?

Speaker 1 2.53s

Yes.

Speaker 0 3.23s

vimal over here from i o a i w o.

Speaker 1 6.37s

Inga haaki.

Speaker 0 8.11s

this vimal over here from ivo.

Speaker 1 9.85s

Okay.

Speaker 0 11.09s

ya you enquired about the seven days retreat program.

Speaker 1 15.19s

Okay. Sir, I'll call you. I'm in the court right now. I'll talk to you later.

Speaker 0 19.29s

okay sir I will call you back again.

Source File +919731501110 12-2-2026, 1-45-23pm.mp3

Transcript +919731501110_12-2-2026,_1-45-23pm_transcript.json

Ingested 2026-03-01 11:21

Call ID #20559