A
Call Intelligence
None with Vimal — Feb 12, 2026 16:36
Deal Lost
Warm
Call History
6 attemptsRep Performance
7.5/10
Pitch Effectiveness
7.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Personalization
4.0/10
Technical Quality
8.0/10
Active Alerts
1No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Language Preference
English
Brand Awareness
Aware
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
16% into call
Pitch Approach
Product-centric
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
information_sent
Call Structure
Duration
1:11 (72s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
168 / 41
Rep Longest Monologue
59s
Customer Longest Monologue
11s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | -- | Other | Primary offering mentioned in the voicemail. |
Key Moments
200:12
Rep Introduction
Establishes the purpose of the call and references previous lead intent.
00:35
Technical Value Proposition
Lists the specific medical tests included to build authority and value.
Topics Discussed
7-day premium health program
Longevity
Advanced diagnostics
Cardiac risk scoring
Metabolic profiling
Biological age testing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail greeting. |
Call Transcript
Click to expand
Speaker 0
0.01s
Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
12.57s
Hi, this is Vimal calling from IO Healthcation. You had recently shown interest in our seven days premium health and longevity program in India. So I just wanted to personally connect. We are preventive longevity health program based in Chennai that combines advanced diagnostics with personalized medical optimization as structured health optimization regulatory.
Speaker 1
35.51s
which includes cardiac risk scoring, metabolic profiling, body composition analysis, and biological age testing, and then build a complete personalized health optimization plan around your results. It is designed for people who want clarity about their long-term health before problem appear, and I would really value a short ten minute conversation to understand what you want to explore this.
Speaker 1
64.17s
You can call me back at your convenience or I will try reconnecting later. Looking forward to speaking with you.