A
Customer Sanjeev Jain
Phone +919529423835
Rep Vimal
Team Sales
Date 2026-02-18 18:40
Duration 0:15
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 16, 2026
CityNagpur
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

3 attempts
Total Attempts3
First CallFeb 18, 2026
Last CallFeb 18, 2026
Total Talk Time0.3 min
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Sanjeev Jain. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Sanjeev Jain.

!

Low Performance: Vimal

Vimal scored 3.0/10 on call with Sanjeev Jain. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 3
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Hindi
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Primary
Lead Type paid
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type direct_pitch
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 0:15 (15s)
Primary Language Hindi
Secondary Language English
Code Switching Low
Total Speaker Turns 5
Rep Words / Customer Words 4 / 13
Rep Longest Monologue 2s
Customer Longest Monologue 3s
Silence Gaps (>2s) 1 (max 3.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Low
Filler Words Low
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Time

Objections

1
Objection Category Raised By Handled Technique Quality
Busy/Time constraint
Sir ek program se vo ek ghante baad lagaoge ek ghante baad.
time Customer Yes compliance Average

Key Moments

1
00:12
Customer postponement
The customer explicitly asks for a callback in one hour, ending the sales attempt immediately.

Resistance Signals

1
Immediate request to end call

Topics Discussed

Callback scheduling

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer is busy and immediately asks for a callback.

Call Transcript

Click to expand
Source File +919529423835 18-2-2026, 6-40-30pm.mp3
Transcript +919529423835_18-2-2026,_6-40-30pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20531