A
Call Intelligence
Ram with Vimal — Feb 16, 2026 16:48
Deal Lost
Warm
Call History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
6.0/10
Technical Quality
5.0/10
Active Alerts
1No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Ram.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Positive
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Value-based
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
information_sent
Call Structure
Duration
0:24 (25s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
51 / 0
Rep Longest Monologue
14s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Customer | -- | Neutral | Happy to see your interest in our three sixty program. |
Key Moments
200:10
Agent Introduction
Vimal identifies himself and the company (IO).
00:21
Call to Action
Agent asks for a time to discuss further, setting the stage for a follow-up.
Topics Discussed
360 Program
Longevity Pathway
Reverse Aging
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer did not answer; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
Call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
10.35s
Hi Ram, this is Vimal from IO. Happy to see your interest in our three sixty program. In this program, we help you to structure your longevity pathway and kickstart your reverse aging journey in a clear and a personalized way. When would be a good time for a quick call to discuss this further?