A
Call Intelligence
Sudam Narang with Vimal — Feb 19, 2026 13:24
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
2.0/10
Technical Quality
5.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sudam Narang.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Sudam Narang. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
10% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:54 (54s)
Primary Language
English
Code Switching
None
Total Speaker Turns
4
Rep Words / Customer Words
52 / 26
Rep Longest Monologue
16s
Customer Longest Monologue
4s
Silence Gaps (>2s)
2 (max 21.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Introduction of the program to the voicemail. |
Key Moments
200:05
Agent Introduction
Vimal identifies himself and the company (Aiwo/IO) to the recording.
00:51
System Termination
The automated system confirms the person is unavailable and ends the call.
Topics Discussed
7 Day Healthcation Program
Longevity
Reverse Aging
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | No human customer interaction; automated system only. |
Call Transcript
Click to expand
Speaker 1
0.21s
If you record your name and reason for calling, I'll see if this person is available.
Speaker 0
5.53s
Hi, this is Vimal from IO. Happy to see your interest in our seven days health casion program. In this program, we help you structure your longevity path and kickstart your reverse aging journey in a clear and personalized way. When would be a good time for a quick call to discuss this further?
Speaker 1
27.31s
Thanks, Ivo. Please stay on the line.
Speaker 1
51.87s
I'm sorry, this person is not available.