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Call Intelligence

Prithi with Vimal — Feb 18, 2026 11:50

Deal Lost Warm
Customer Prithi
Phone +919121205555
Rep Vimal
Team Sales
Date 2026-02-18 11:50
Duration 0:03
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 15, 2026
CityHyderabad
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

4 attempts
Total Attempts4
First CallFeb 18, 2026
Last CallFeb 18, 2026
Total Talk Time1.7 min
Rep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
0.0/10
Technical Quality
0.0/10

Active Alerts

3
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Low Performance: Vimal

Vimal scored 0.0/10 on call with Prithi. Review recommended.

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No Close Attempt: Vimal

Vimal did not attempt to close on call with Prithi. Coaching opportunity.

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No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Prithi.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Female
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Likely
Lead Type inbound
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:03 (4s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 14
Rep Longest Monologue 0s
Customer Longest Monologue 3s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
Call connects to a voicemail/recording prompt and ends immediately.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated prompt encountered.

Call Transcript

Click to expand
Source File +919121205555 18-2-2026, 11-50-13am.mp3
Transcript +919121205555_18-2-2026,_11-50-13am_transcript.json
Ingested 2026-03-01 11:21
Call ID #20501