A
Call Intelligence
K.M. Senthil with Vimal — Jan 27, 2026 18:28
Deal Lost
Warm
Lead Source
Meta AdsCall History
22 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
40.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with K.M. Senthil. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with K.M. Senthil.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
22
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:12 (13s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
7
Rep Words / Customer Words
6 / 15
Rep Longest Monologue
1s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
Sir andha meeting-la submit panren ippo.
|
time | Customer | Yes | agreement | Average |
Key Moments
100:03
Customer mentions meeting
Determines the call must be terminated immediately.
Resistance Signals
2
Briefness
Busy with another meeting
Topics Discussed
Meeting status
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer is brief and functional, focused on a meeting. |
Call Transcript
Click to expand
Speaker 1
0.41s
Hello?
Speaker 0
1.57s
hello
Speaker 1
2.71s
is
Speaker 0
3.69s
Sir andha meeting-la submit panren ippo. Saringala?
Speaker 1
7.41s
Sari.
Speaker 0
8.45s
Okay okay thanks. Just a minute.
Speaker 1
11.95s
So so.