A
Customer K.M. Senthil
Phone +919043622222
Rep Vimal
Team Sales
Date 2026-01-26 16:34
Duration 0:01
Source facebook_ad

Lead Source

Meta Ads
CampaignHealthcation_Leads_Dec_25
Platformfb
Lead DateJan 25, 2026
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

22 attempts
Total Attempts22
First CallJan 26, 2026
Last CallFeb 26, 2026
Total Talk Time17.0 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with K.M. Senthil.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with K.M. Senthil. Review recommended.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with K.M. Senthil. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 22
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Primary
Lead Type b2c
Campaign Source Healthcation_Leads_Dec_25

Conversation Flow

Opening Type other
Opening Quality Failed
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:01 (2s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 7
Rep Longest Monologue 0s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Forwarded
The call failed to connect to the prospect, resulting in no sales interaction.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Voicemail message only.

Call Transcript

Click to expand
Source File +919043622222 26-1-2026, 4-34-44pm.mp3
Transcript +919043622222_26-1-2026,_4-34-44pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20481