A
Call Intelligence
None with Vimal — Feb 11, 2026 12:58
Deal Lost
Warm
Call History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
2.0/10
Engagement
4.0/10
Conversion Probability
30.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
26% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:34 (34s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
12
Rep Words / Customer Words
52 / 48
Rep Longest Monologue
5s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time/Busy
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Haven't seen the message yet
What I told you I didn't even to see till now I'll if I reach I am office actually.
|
time | Customer | Yes | acknowledge and retreat | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Neutral | Shared details over WhatsApp |
Key Moments
200:09
Product Mention
Identifies the specific offer (183 blood test) being discussed.
00:22
Customer Constraint
Customer explains they are at the office and haven't checked the details yet, setting the stage for a quick exit.
Trust Signals
1
Customer acknowledges previous call
Resistance Signals
1
Time constraint (at office/busy)
Topics Discussed
WhatsApp follow-up
183 blood test
Office schedule
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Polite morning greetings. |
| Middle | 2 | neutral | Explaining they haven't seen the message yet. |
| Closing | 3 | neutral | Quick sign-off. |
Call Transcript
Click to expand
Speaker 0
0.01s
hello. hello sir.
Speaker 1
0.65s
Hello.
Speaker 1
1.79s
Hello sir, Vimal Oyes sir from IO.
Speaker 0
3.63s
Very good morning.
Speaker 1
4.33s
Very good morning.
Speaker 1
5.77s
vimala oyar from i o sir. veri gud morning.
Speaker 0
7.75s
Yes sir I am.
Speaker 1
9.53s
Yes sir, I have shared your details over WhatsApp for the 183 blood test.
Speaker 0
13.43s
aa you be told you know i had you had a call in the morning or not?
Speaker 1
20.47s
yes sir.
Speaker 0
22.81s
What I told you I didn't even to see till now I'll if I reach I am office actually. Oh fine fine okay okay.
Speaker 1
27.27s
oh fine fine okay okay. i thought you saw sir okay okay fine. thank you.
Speaker 0
32.45s
praadikko ideology-laam vachudhaan.