A
Call Intelligence
Bharathisar with Vimal — Feb 11, 2026 13:01
Deal Lost
Cold
Call History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Bharathisar. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
outbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Start
40% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:30 (30s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
13
Rep Words / Customer Words
32 / 21
Rep Longest Monologue
4s
Customer Longest Monologue
4s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not an immediate requirement
Ippa not only immediate requirement naan.
|
time | Customer | No | acceptance | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| blood test | Customer | -- | Negative | Rep asking if the customer has decided to proceed with the test. |
Key Moments
200:17
Customer's 'Let me decide' statement.
Shifts the power dynamic and signals a lack of immediate intent.
00:21
Customer's 'Not immediate requirement' statement.
The primary reason for the call ending without a conversion.
Discovery Questions
1
Q1
blood test pannalaangalaa paatheengalaa? (Have you considered doing the blood test?)
Resistance Signals
2
let me decide
not only immediate requirement
Topics Discussed
Blood test
Decision making
Timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite acknowledgment. |
| Pitch | 2 | neutral | Customer quickly shuts down the immediate need. |
Call Transcript
Click to expand
Speaker 1
0.35s
Hello.
Speaker 0
0.75s
Hello.
Speaker 1
1.69s
Aa Bharathisar hello.
Speaker 0
3.43s
Aa sollunga.
Speaker 1
4.31s
Aa sir, naan Vimal call panren IO-la irundhu.
Speaker 0
8.13s
Idhula irundhunga
Speaker 1
8.91s
IO-la irunthu call panniduvaanga sir.
Speaker 0
11.35s
Aa okay.
Speaker 1
12.37s
Aa paatheengannaa sir blood test pannalaangalaa paatheengalaa?
Speaker 0
17.83s
Naan paathen enna let me decide ya.
Speaker 1
20.85s
Ya okay.
Speaker 0
21.87s
Ippa not only immediate requirement naan.
Speaker 0
26.55s
Mm.
Speaker 0
29.55s
Aa thank you.