A
Call Intelligence
None with Vimal — Feb 14, 2026 15:14
Deal Lost
Cold
Call History
20 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
1.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Low Performance: Vimal
Vimal scored 1.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Kannada/Tamil
Brand Awareness
none
Brand Sentiment
neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
rapport_building
Opening Quality
poor
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
75% into call
Pitch Approach
product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:21 (21s)
Primary Language
Kannada
Secondary Language
Tamil
Code Switching
High
Total Speaker Turns
10
Rep Words / Customer Words
26 / 6
Rep Longest Monologue
7s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| jamunadhi double strength | Rep | -- | Neutral | Mentioned at the end of the call: 'Naanu jamunadhi double strength.' |
Key Moments
200:11
Customer dismissal
Customer states they called 'just like that' (summa dhaan), indicating low intent.
00:16
Product mention
Rep mentions Jamunadhi double strength but the call ends immediately after.
Resistance Signals
1
Casual dismissal ('summa dhaan')
Topics Discussed
Casual check-in
Jamunadhi double strength
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Casual greeting. |
| closing | 2 | neutral | No commitment or interest shown. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello
Speaker 1
1.67s
Work involve
Speaker 0
3.19s
Hunga.
Speaker 1
4.69s
Enga kaalla ukkaandu nindamo angadhaan
Speaker 0
6.91s
Achchhe.
Speaker 1
8.23s
Gas room.
Speaker 0
9.67s
Honnachche honnachche.
Speaker 1
11.11s
Ondu illa summa dhaan bro koopitten.
Speaker 1
14.65s
Figure aagutte naanu.
Speaker 1
16.77s
Naanu jamunadhi double strength.