A
Call Intelligence
None with Vimal — Feb 13, 2026 19:33
Deal Lost
Hot
Call History
20 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
90.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Positive
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
outbound
Conversation Flow
Opening Type
other
Opening Quality
Functional
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:08 (8s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
5
Rep Words / Customer Words
7 / 24
Rep Longest Monologue
1s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:03
Location Coordination
Customer explains they are walking from a long parking area to meet the rep, indicating high intent to show up.
Trust Signals
1
Customer is providing real-time location updates
Enthusiasm Signals
1
Aamaa bro, ungalukku thaan waiting
Topics Discussed
Parking
Meeting location
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Customer is actively looking for the rep. |
Call Transcript
Click to expand
Speaker 1
0.31s
Hello
Speaker 0
0.63s
Hello, day wait panreengalanga?
Speaker 1
2.19s
Aamaa bro, ungalukku thaan waiting.
Speaker 0
3.35s
Road parking-la irundhu velila varumda, idhu romba neenda parking-aa irukku, velila nadandha vandhuttu irukkum, door to front-um.
Speaker 1
8.01s
Aa