A
Call Intelligence
None with Vimal — Feb 13, 2026 16:43
Deal Lost
Cold
Call History
20 attemptsRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Tamil
Brand Awareness
unknown
Brand Sentiment
neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
other
Opening Quality
low
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:16 (16s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
7
Rep Words / Customer Words
14 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently busy/In a meeting
Andha CEO andha room-la ukkaandhuttu irundhaaru
|
time | Customer | Yes | rescheduling | Good |
Key Moments
200:04
Customer explains unavailability
Sets the stage that this is a logistical call to reschedule rather than a sales pitch.
00:07
Rep asks for free time
Attempt to maintain the lead by scheduling a better time.
Resistance Signals
2
Busy environment
Short responses
Topics Discussed
Availability
Current location/context
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Customer explains current situation. |
| ending | 2 | neutral | Customer indicates they are sending someone/something and will talk later. |
Call Transcript
Click to expand
Speaker 0
1.15s
Hello
Speaker 1
1.81s
Nallaa irukkaa?
Speaker 0
4.23s
Andha CEO andha room-la ukkaandhuttu irundhaaru, andha room-la bro.
Speaker 1
7.95s
Sari bro, eppa bro free-aa irukkanum? Prachannai doubt-aa?
Speaker 0
11.65s
Indha ivaru amichuttu vandhuduraanga.
Speaker 1
14.07s
Sari okay.
Speaker 1
15.51s
Kaal