A
Call Intelligence
Uday Prakash with Vimal — Feb 12, 2026 12:28
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
6.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Uday Prakash. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Uday Prakash.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
23% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:38 (39s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
88 / 0
Rep Longest Monologue
17s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | The core offering the lead enquired about. |
Key Moments
100:09
Voicemail Greeting
Agent identifies himself and the purpose of the call, establishing professional context.
Topics Discussed
7-day program
Leela Palace Chennai
Healthcation
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | No customer interaction; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
9.61s
Hi Uday, this is Vimal over here from IO, AIWO. I called you regarding the seven days program which you enquired for health casions from IO. It is based out on Chennai and the states will be in Lila Palace, Chennai. And I connected regarding the...
Speaker 0
27.47s
plan and to discuss about how do we do all these things and what all included in the package. Can you please call me back when you are available or please do let me know when you are available.