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Call Intelligence

Sankar Sahoo with Vimal — Feb 03, 2026 16:32

Deal Lost Warm
Customer Sankar Sahoo
Phone +918763000006
Rep Vimal
Team Sales
Date 2026-02-03 16:32
Duration 0:55
Source facebook_ad

Lead Source

Meta Ads
CampaignHealthcation_Leads_Dec_25
Platformfb
Lead DateFeb 03, 2026
CityCuttack
Interesti_need_a_deep_detox_&_reset
Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

1 attempt
Total Attempts1
First CallFeb 03, 2026
Last CallFeb 03, 2026
Total Talk Time0.9 min
Rep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Sankar Sahoo. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Sankar Sahoo.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness High (Form Filler)
Brand Sentiment Neutral
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Likely
Lead Type inbound
Campaign Source Healthcation_Leads_Dec_25

Conversation Flow

Opening Type reference_previous
Opening Quality Fair
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 10% into call
Pitch Approach Product-centric
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:55 (56s)
Primary Language English
Code Switching None
Total Speaker Turns 5
Rep Words / Customer Words 92 / 4
Rep Longest Monologue 17s
Customer Longest Monologue 1s
Silence Gaps (>2s) 1 (max 22.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
healthcation program Rep -- Other Referencing the lead's inquiry form.

Key Moments

2
00:06
Agent Introduction
Agent identifies himself and the company (AIWO) clearly.
00:49
Automated Rejection
The system confirms the person is not available, ending the attempt.

Topics Discussed

Wellness and preventive care 7-day health education program Form inquiry follow-up

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral The 'customer' in the transcript is an automated answering service.

Call Transcript

Click to expand
Source File +918763000006 3-2-2026, 4-32-10pm.mp3
Transcript +918763000006_3-2-2026,_4-32-10pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20441