A
Customer veeru
Phone +918754474250
Rep Vimal
Team Sales
Date 2026-02-02 12:27
Duration 0:04
Source instagram_ad

Lead Source

Meta Ads
CampaignHealthcation_Leads_Dec_25
Platformig
Lead DateJan 31, 2026
CityChennai
Ready to Investi_need_more_information

Call History

2 attempts
Total Attempts2
First CallJan 31, 2026
Last CallFeb 02, 2026
Total Talk Time0.2 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Vimal

Vimal scored 0.0/10 on call with veeru. Review recommended.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with veeru. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with veeru.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Cold
Decision Maker Self
Lead Type other
Campaign Source Healthcation_Leads_Dec_25

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:04 (4s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 18
Rep Longest Monologue 0s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Screening/Voicemail Triggered
The call failed to reach the prospect directly, resulting in no sales conversation.

Resistance Signals

1
Voicemail/Call screening

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated response.

Call Transcript

Click to expand
Source File +918754474250 2-2-2026, 12-27-41pm.mp3
Transcript +918754474250_2-2-2026,_12-27-41pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20440