A
Call Intelligence
veeru with Vimal — Jan 31, 2026 15:44
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Vimal
Vimal did not attempt to close on call with veeru. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with veeru.
Low Performance: Vimal
Vimal scored 1.0/10 on call with veeru. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
paid
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:06 (6s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
1 / 7
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:00
Customer speaking off-mic
Indicates the customer might not have been fully attentive or ready for the call.
00:06
Call termination
Call ended immediately after the agent's greeting.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is speaking to someone else or themselves off-mic. |
Call Transcript
Click to expand
Speaker 0
0.01s
I'll see if this person is available.
Speaker 1
3.75s
hello.