A
Call Intelligence
Sujata with Vimal — Feb 16, 2026 16:43
Deal Lost
Cold
Call History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
6.0/10
Technical Quality
5.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Sujata. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sujata.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Interested Lead
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Value-based
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
0:27 (27s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
51 / 39
Rep Longest Monologue
18s
Customer Longest Monologue
9s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
None
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Customer | -- | Other | Introduction of the program to kickstart reverse aging. |
Key Moments
200:09
Agent begins message
Identifies the brand and the specific program of interest.
00:24
Call to action
Asks for a follow-up time to move the lead through the funnel.
Topics Discussed
360 Program
Longevity
Reverse Aging
Scheduling a call
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer was not present; automated voicemail system only. |
Call Transcript
Click to expand
Speaker 0
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
9.59s
Hi Sujata, this is Vimal from IO. Happy to see your interest in our 360 program. In this program we help you to structure your longevity path and kickstart your reverse aging journey in a clear and personalized way. When would be a good time for a quick call to discuss this further?