A
Customer None
Phone +918553103702
Rep Vimal
Team Sales
Date 2026-02-11 15:37
Duration 0:32
Source recruitment

Call History

1 attempt
Total Attempts1
First CallFeb 11, 2026
Last CallFeb 11, 2026
Total Talk Time0.6 min
Pitch Effectiveness
0.0/10
Engagement
7.0/10
Conversion Probability
80.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness High (Applicant)
Brand Sentiment Neutral
Budget Sensitivity N/A
Readiness to Buy N/A
Decision Maker Self
Lead Type inbound

Conversation Flow

Opening Type direct_pitch
Opening Quality Good
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach N/A
Closing Attempt No
Closing Technique None
Call Ending follow_up_scheduled

Call Structure

Duration 0:32 (32s)
Primary Language English
Code Switching None
Total Speaker Turns 10
Rep Words / Customer Words 58 / 32
Rep Longest Monologue 7s
Customer Longest Monologue 7s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence None
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Time/Availability

Objections

1
Objection Category Raised By Handled Technique Quality
Currently in the middle of a demo
uh can I call you after four thirty five? I have a demo. I'm in mid of the demo.
time Customer Yes acceptance/rescheduling Excellent

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
job opportunity (sales person) Rep -- Positive The reason for the call.

Key Moments

2
00:06
Identification of call purpose
Clarifies this is a recruitment call for AIWO, not a sales call.
00:22
Availability conflict
Speaker 1 indicates they are in a demo and requests a callback after 4:35 PM.

Trust Signals

1
Immediate acknowledgement of application

Resistance Signals

1
Time constraint (currently in a demo)

Topics Discussed

Job Application Interview Scheduling Current Work Commitments

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Greeting and identification.
Middle 2 neutral Explaining current unavailability due to a demo.
Closing 3 neutral Agreeing to a later callback.

Call Transcript

Click to expand
Source File +918553103702 11-2-2026, 3-37-46pm.mp3
Transcript +918553103702_11-2-2026,_3-37-46pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20429