A
Call Intelligence
Gopal with Vimal — Feb 10, 2026 11:12
Deal Lost
Cold
Call History
2 attemptsRep Performance
6.0/10
Pitch Effectiveness
5.0/10
Engagement
4.0/10
Conversion Probability
20.0%
Personalization
5.0/10
Technical Quality
6.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Gopal. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
English/Telugu
Brand Awareness
none
Brand Sentiment
neutral
Budget Sensitivity
Medium
Readiness to Buy
Cold
Decision Maker
likely_self
Lead Type
follow_up
Conversation Flow
Opening Type
warm_callback
Opening Quality
fair
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
4
Pitch Start
55% into call
Pitch Approach
educational
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
2:14 (135s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
35
Rep Words / Customer Words
268 / 48
Rep Longest Monologue
16s
Customer Longest Monologue
4s
Silence Gaps (>2s)
3 (max 4.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
technical
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Poor audio quality
yavar vaais is veri los sar.
|
technical | Customer | Yes | repetition | Average |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Rep | -- | Neutral | Initial inquiry reference |
| blood test | Rep | -- | Other | Options based on budget |
Key Moments
300:47
Confirmation of no prior contact
Identifies a breakdown in the lead follow-up process where the customer was never reached.
01:24
Inflammation Pitch
The core value proposition is introduced regarding cellular damage.
02:02
WhatsApp Request
The customer shifts the conversation to asynchronous communication, effectively ending the live pitch.
Discovery Questions
4
Q1
currently you are looking for a 360 health right program complete body health checkup have you taken it?
Q2
are you facing any difficulties?
Q3
are you aware of i o i o health what we do?
Q4
ver aar yu fram vich paart aaph india?
Resistance Signals
2
Audio quality complaints
Short, one-word answers
Confusion Signals
2
yavar vaais is veri los sar
no sir no help
Topics Discussed
360 Health Program
Preventive Healthcare
Inflammation
Cellular Aging
Blood Tests
WhatsApp Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Customer had audio issues and was unclear who was calling. |
| discovery | 2 | neutral | Providing short, factual answers about location and previous contact. |
| closing | 3 | neutral | Agrees to receive WhatsApp details to end the call. |
Call Transcript
Click to expand
Speaker 0
0.39s
Yaaraa aagtaare adu?
Speaker 1
1.81s
Hello.
Speaker 0
3.01s
hello.
Speaker 1
4.75s
Hello.
Speaker 0
5.57s
hello.
Speaker 1
6.19s
Mr. Gopa?
Speaker 0
10.73s
jya gopal. very good morning. s m l o f m i go. how are you doing?
Speaker 1
17.23s
haan fine sir.
Speaker 0
18.49s
Yeah Gopal. Gopal currently you are looking for a 360 health right program complete body health checkup have you taken it?
Speaker 1
29.29s
aa bro sir.
Speaker 0
30.63s
now why I have not taken Gopal what happened are you facing any difficulties?
Speaker 1
36.71s
oke
Speaker 0
37.61s
No no, are you facing any difficulties? The person haven't not contacted you.
Speaker 1
41.11s
yavar vaais is veri los sar.
Speaker 0
43.29s
the person have not contacted you from our end.
Speaker 1
47.31s
no sir no one contacted.
Speaker 0
49.17s
non-contacted youth. okay okay gopal. so are you aware of i o i o health what we do?
Speaker 1
56.43s
no sir no help.
Speaker 0
59.19s
oke oke. so ver ar yu fram gopal?
Speaker 1
63.21s
Sir?
Speaker 0
63.79s
ver aar yu fram vich paart aaph india?
Speaker 1
65.99s
aa vaijaayittu.
Speaker 1
69.19s
aandhra pradesh.
Speaker 0
70.31s
Andhra Pradesh. Okay okay. This is from Chennai, Tamil Nadu.
Speaker 0
74.29s
Okay.
Speaker 1
74.77s
Okay okay.
Speaker 0
75.23s
So what we do is completely into preventive and health care. Okay. So complete full body health analysis we will be doing.
Speaker 0
84.45s
So I think you know, right? So when you are having any inflammation, you will not let know by yourself. You couldn't know the inflammation in your body, the cells damage and all. So usually you will take some test, but those tests are very basic tests.
Speaker 0
100.47s
Okay. So we help you to understand how well are you aging and in your current cells, right, how is the aging pace?
Speaker 0
110.09s
Yes. And all the testing and it is a one day plan. Depends upon your budget you can go for a one day plan or you can go for a blood test or any kind of facility that is available from our end.
Speaker 0
121.87s
Okay.
Speaker 1
122.83s
oke sir. plis send whatsapp yuvar details. ai vil chek
Speaker 0
127.97s
oke gopal, aavi chahunchhi aari gote details. oke.
Speaker 1
130.95s
oke.
Speaker 0
131.67s
dia haba. thank you.
Speaker 1
134.27s
Okay.