A
Call Intelligence
Kishore with Vimal — Feb 20, 2026 12:20
Deal Closed
Warm
Call History
9 attemptsRep Performance
6.0/10
Pitch Effectiveness
5.0/10
Engagement
0.0/10
Conversion Probability
80.0%
Personalization
4.0/10
Technical Quality
5.0/10
Active Alerts
1No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Kishore.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Aiwo Ultimate Omega 3 Triple Strength & Double Strength
Deal Value
₹1,688
Purchase Date
Dec 02, 2026
Discount Offered
50.00%
Calls Before Closure
9
Upsell Attempted
No
Cross-sell Attempted
Yes
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Value-based
Closing Attempt
Yes
Closing Technique
alternative_close
Call Ending
information_sent
Call Structure
Duration
0:29 (29s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
54 / 0
Rep Longest Monologue
17s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
None
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Main program being pitched in the voicemail. |
Key Moments
200:12
Agent Introduction
Establishes brand identity (IO) and purpose of call.
00:25
Call to Action
Asks for a specific follow-up time to move the lead through the funnel.
Topics Discussed
Seven day health station program
Longevity
Reverse aging
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer did not answer; voicemail only. |
Call Transcript
Click to expand
Speaker 0
0.01s
Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
12.05s
This is Vimal from IO, happy to see your interest in our seven day health station program. In this program we help you structure your longevity pathway and kickstart your reverse aging journey in a clear and personalized way. When would be a good time for a quick call to discuss this further?