A
Call Intelligence
Kishore with Vimal — Jan 23, 2026 12:45
Deal Closed
Hot
Call History
9 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
100.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
2Low Performance: Vimal
Vimal scored 1.0/10 on call with Kishore. Review recommended.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Kishore.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Aiwo Ultimate Omega 3 Triple Strength & Double Strength
Deal Value
₹1,688
Purchase Date
Dec 02, 2026
Discount Offered
50.00%
Calls Before Closure
9
Upsell Attempted
Yes
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Hot
Decision Maker
Decision Maker
Lead Type
b2c
Conversation Flow
Opening Type
failed_connection
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:03 (3s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
3 / 6
Rep Longest Monologue
2s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:01
Voicemail Trigger
The call failed to reach the prospect, resulting in a 3-second recording of the voicemail prompt.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail response. |
Call Transcript
Click to expand
Speaker 0
0.07s
call has been forwarded to voicemail.
Speaker 1
1.65s
Okay.
Speaker 1
2.81s
The person