A
Call Intelligence
Manikanta with Vimal — Feb 09, 2026 16:04
Deal Lost
Warm
Call History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
60.0%
Personalization
7.0/10
Technical Quality
6.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Discount Offered
10.00%
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Telugu
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
High
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Start
10% into call
Pitch Approach
Value-based/Comparison
Closing Attempt
Yes
Closing Technique
other
Call Ending
follow_up_scheduled
Call Structure
Duration
1:56 (116s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Moderate
Total Speaker Turns
45
Rep Words / Customer Words
248 / 112
Rep Longest Monologue
22s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Moderate
Script Adherence
Moderate
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Budget
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Lack of immediate funds
I am interested but still I don't have money. I will arrange that within one week.
|
price | Customer | Yes | advance payment / discount lock | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Customer | 18900.00 | Interested | Main product discussion regarding price and test count. |
Key Moments
300:23
Value Proposition
Agent differentiates the 183 tests from basic 70-80 tests found elsewhere.
01:06
Financial Objection
Customer confirms interest but admits to having no money currently.
01:21
Advance Refusal
Customer firmly rejects the idea of an advance payment, preferring to wait a week.
Trust Signals
2
Customer has already reviewed sample reports
Customer explicitly states 'I am interested'
Enthusiasm Signals
1
So it's really interesting
Resistance Signals
1
Refusal to pay advance ('no no no no advance')
Topics Discussed
183 Test Panel
Pricing and Discounts
Outside Lab Comparisons
Advance Payments
Sample Reports
Follow-up Timeline
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Clarifying language and identity. |
| Price Discussion | 2 | neutral | Acknowledges price but states lack of immediate funds. |
| Closing | 3 | neutral | Agrees to follow up in a week after arranging money. |
Call Transcript
Click to expand
Speaker 1
0.53s
halo. i o test test test ga men i o. ya ya.
Speaker 0
0.57s
Hello.
Speaker 0
3.17s
Ya ya ya ya ya ya ya.
Speaker 1
5.31s
i am actually telugu.
Speaker 0
7.99s
Okay okay.
Speaker 1
8.43s
Okay. How much calls sir for 180 test?
Speaker 0
12.73s
Yeah, 183 test actually sir Manikanta. Okay. Yeah yeah. So actually if you're taking this separately separately right, it will be costing you very much high in other cases.
Speaker 1
13.51s
T3 test aayi.
Speaker 1
15.15s
Okay. Ya ya.
Speaker 0
23.17s
Okay. But in IO what we have done is we have clubbed all the essential tests so that only one eighty three. You check outside also it will be only seventy eighty. Those seventy eighty tests are very much basic. With that if you test also right, the essential parameter you can't get. In IO currently eighteen thousand nine hundred. We do have offers if you are interested up to ten persons currently.
Speaker 1
23.45s
Okay.
Speaker 1
29.89s
Okay.
Speaker 1
46.43s
Okay okay sir.
Speaker 0
47.79s
ya.
Speaker 1
48.17s
aa aa aa. ai vil arreñj mani anḍ ai vil kaaṇṭaikṭ in van viks.
Speaker 0
54.31s
one week.
Speaker 1
54.65s
181.
Speaker 0
55.85s
Okay, no, I want to hold the offer from my end. Okay.
Speaker 1
60.67s
Okay okay.
Speaker 0
61.63s
that is the reason. so if you are really interested you can give an advance.
Speaker 1
62.45s
So it's really interesting.
Speaker 0
66.15s
okey and hold off.
Speaker 1
66.99s
I am interested but still I don't have money. I will arrange that within one week. And I will contact you.
Speaker 0
74.65s
aa okay manikaran, i understand. but if you are doing advance right, when you are coming back again you will have the same offer. rest amount you can pay.
Speaker 1
81.87s
no no no no advance.
Speaker 0
83.13s
Model.
Speaker 1
84.77s
oke ippudu without offer it is how much sir? eighteen thousand.
Speaker 0
88.27s
aa ID nayanandrudu.
Speaker 1
90.23s
Okay okay.
Speaker 0
91.39s
oke. oke bare.
Speaker 0
93.25s
aalu kaalu yu aaftar 1 week. traai tu arainj iru maan. inda meen taimla aalu shaar yu.
Speaker 1
95.13s
Okay.
Speaker 0
97.63s
Details like the sample report.
Speaker 0
99.87s
Adhaan I will share it. Are you on the panel?
Speaker 1
100.45s
I already I already seen the sample reports.
Speaker 0
104.39s
oke oke. already seen the sample report.
Speaker 1
106.65s
Okay.
Speaker 0
107.45s
okay okay. then i think you could have got that right. very much advanced test what we are doing.
Speaker 1
112.65s
okey.
Speaker 0
113.07s
okay. okay maa neenga daalathe ondru week-il call you. thank you.