A
Customer None
Phone +917868878888
Rep Vimal
Team Sales
Date 2026-02-16 14:34
Duration 0:28
Source None

Call History

5 attempts
Total Attempts5
First CallFeb 16, 2026
Last CallFeb 23, 2026
Total Talk Time0.8 min
Pitch Effectiveness
2.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
3.0/10

Active Alerts

2
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 5
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness low
Brand Sentiment neutral
Readiness to Buy Cold
Lead Type follow_up

Conversation Flow

Opening Type failed_connection
Opening Quality average
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach value_proposition
Closing Attempt No
Closing Technique other
Call Ending information_sent

Call Structure

Duration 0:28 (28s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 51 / 0
Rep Longest Monologue 18s
Customer Longest Monologue 0s
Silence Gaps (>2s) 1 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 360 program Rep -- Other Mentioned as the primary offering for longevity and reverse aging.

Key Moments

1
00:10
Agent begins voicemail
The only active part of the call where the value proposition is stated.

Topics Discussed

360 Program Longevity Pathway Reverse Aging

Sentiment Arc Detail

Phase Order Sentiment Note
entire_call 1 neutral Customer did not answer; voicemail only.

Call Transcript

Click to expand
Source File +917868878888 16-2-2026, 2-34-44pm.mp3
Transcript +917868878888_16-2-2026,_2-34-44pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20400