A
Call Intelligence
None with Vimal — Feb 12, 2026 15:49
Deal Lost
Cold
Call History
4 attemptsRep Performance
7.5/10
Pitch Effectiveness
6.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
8.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
low
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
likely
Lead Type
follow_up
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
16% into call
Pitch Approach
Feature-forward
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
1:14 (74s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
168 / 39
Rep Longest Monologue
62s
Customer Longest Monologue
11s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | -- | Other | Main product offering mentioned as the reason for the call. |
Key Moments
200:12
Agent identifies voicemail and begins pitch.
Ensures the lead receives the value proposition even without answering.
01:05
Request for 10-minute callback.
Specific call to action for the lead.
Topics Discussed
7 Days Program
Longevity
Preventive Diagnostics
Cardiovascular Risk Scoring
Metabolic Profiling
Biological Age Testing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Automated voicemail system only. |
Call Transcript
Click to expand
Speaker 0
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
12.61s
Uh hi sir, this is Vimal calling from IO Health Station. You had recently shown interest in our seven days program, premium health care and longevity in India. So I just wanted to personally connect with you regarding the same. We are a preventive longevity health program based in Chennai.
Speaker 1
29.59s
that combines advanced diagnostics with personalized medical optimization, a structured health optimization regimen program, and we conduct advanced primitive diagnostics including cardiovascular risk scoring, metabolic profiling, body composition analysis.
Speaker 1
47.03s
biological age testing and then build a completely personalized health optimization plan around your resource. It is designed for people who want clarity about their long term health before problem appear.
Speaker 1
59.79s
I would really value a short ten minute conversation to understand what made you explore this and you can call me back at your convenience or I will try reconnecting later today. Looking forward for your response. Thank you.