A
Call Intelligence
Prashant Shamrao Deshpande with Vimal — Feb 12, 2026 12:31
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
2.0/10
Engagement
4.0/10
Conversion Probability
60.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Prashant Shamrao Deshpande. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Prashant Shamrao Deshpande.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
45% into call
Pitch Approach
Reference to previous inquiry
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:26 (27s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
14
Rep Words / Customer Words
38 / 32
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
no no no that I am in a meeting boss. can you can we speak later?
|
time | Customer | Yes | agreement and rescheduling | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Negative | Regarding the retreat program which you enquired for |
Key Moments
200:14
Customer interruption
Shifted the call from a sales pitch to a rescheduling task.
00:21
Callback time set
Customer provided a specific window (3 PM), indicating genuine interest despite being busy.
Resistance Signals
1
I am in a meeting boss
Confusion Signals
1
Regarding what?
Topics Discussed
Retreat Program
Rescheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirms identity. |
| Pitch | 2 | neutral | Busy in a meeting. |
| Closing | 3 | neutral | Suggests a specific time to talk later. |
Call Transcript
Click to expand
Speaker 0
1.03s
Hello.
Speaker 1
1.03s
Hello
Speaker 0
1.99s
aami speaking with prashant.
Speaker 1
3.75s
Yeah?
Speaker 0
4.57s
Ya Prashant this is Vimal over here from IO.
Speaker 1
7.59s
Hmm.
Speaker 0
8.33s
a i w.
Speaker 1
10.89s
Regarding what?
Speaker 0
12.05s
regarding the retreat program which you enquired for the
Speaker 1
14.67s
ha ha ha. no no no that I am in a meeting boss. can you can we speak later?
Speaker 0
19.89s
hiyā shubhār vārgaṇa kāṇa kāṇa kōgtīvi?
Speaker 1
21.75s
I will call you or maybe around three o'clock.
Speaker 0
25.35s
Okay sir thank you.
Speaker 1
26.37s
Thank you.