A
Call Intelligence
Frelbin with Vimal — Feb 13, 2026 12:40
Deal Lost
Warm
Lead Source
Meta AdsCall History
5 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
60.0%
Personalization
7.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Frelbin. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:27 (28s)
Primary Language
English
Secondary Language
Malayalam/Hindi (Inferred from 'ya buddy. to ya')
Code Switching
Low
Total Speaker Turns
15
Rep Words / Customer Words
68 / 34
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
In a meeting
I am in another meeting, can I call you after 10 to 20 minutes?
|
time | Customer | Yes | agreement and rescheduling | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Introduction of company and program source. |
Key Moments
200:13
Prospect requests callback
Ends the current sales attempt but establishes a future touchpoint.
00:22
Specific callback time set
Increases the likelihood of a successful follow-up connection.
Trust Signals
2
Prospect acknowledges receiving the mail
Prospect provides a specific time for a follow-up
Resistance Signals
1
Time constraint (in a meeting)
Topics Discussed
Rescheduling
Email receipt acknowledgment
Current availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite response to greeting. |
| Middle | 2 | neutral | States he is in a meeting and requests a callback. |
| Closing | 3 | neutral | Provides a specific time for the callback. |
Call Transcript
Click to expand
Speaker 1
0.45s
so
Speaker 0
0.95s
Hello.
Speaker 1
2.49s
Yes.
Speaker 0
2.93s
Treblin, am I speaking with Treblin?
Speaker 1
5.15s
Yes.
Speaker 0
5.87s
Yeah, from Vimal Oyer from IO Wellness Center. How are you doing?
Speaker 1
10.41s
ai am gud.
Speaker 0
11.95s
ya buddy. to ya.
Speaker 1
13.13s
I think I got your mail. I think I got a mail. I am in another meeting, can I call you after 10 to 20 minutes?
Speaker 0
16.71s
Okay.
Speaker 0
18.89s
Yeah, sure buddy, sure, sure. I can connect with you back when you're available.
Speaker 1
20.69s
Connect
Speaker 0
22.91s
I'll call you back by 1:30 or 2:00 p.m. then.
Speaker 1
23.23s
Call you back by
Speaker 1
25.55s
Okay thank you.
Speaker 0
26.25s
Thank you sir. Thank you for your time. Thank you.