A
Call Intelligence
Vikramaditya Potlapalli with Vimal — Feb 17, 2026 16:33
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
8.5/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
60.0%
Personalization
8.0/10
Technical Quality
9.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Moderate
Brand Sentiment
Neutral/Interested
Budget Sensitivity
Moderate
Readiness to Buy
Warm
Decision Maker
Joint
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
4
Pitch Start
15% into call
Pitch Approach
Educational/Consultative
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
natural_end
Call Structure
Duration
6:03 (363s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
105
Rep Words / Customer Words
782 / 184
Rep Longest Monologue
45s
Customer Longest Monologue
12s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
2
Handling Rate
100%
Dominant Category
Time/Timeline
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently at work/busy
I am just in the office right now.
|
time | Customer | Yes | empathy and deferral | Excellent |
|
Not ready to purchase immediately
maybe not right now maybe a couple of months.
|
timeline | Customer | Yes | acceptance | Good |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | 645000.00 | Neutral | Main program offering in Chennai. |
| healthcation program | Customer | 445000.00 | Neutral | Customizable shorter option. |
Key Moments
301:34
Age Disclosure
Customer reveals he is 38, allowing the rep to pivot to the biological age pitch.
04:15
Price Reveal
Rep quotes 6.45L for single and 10.45L for couple; customer remains engaged.
05:28
Timeline Objection
Customer defines his buying window as 'a couple of months'.
Discovery Questions
4
Q1
Have you gone through Ibo website?
Q2
Can you know your age?
Q3
Your palate is a vegetarian or non-vegetarian sir?
Q4
You're coming as a two person or a single person?
Trust Signals
3
Sharing age
Sharing dietary habits
Mentioning wife's interest
Enthusiasm Signals
2
Asking about gene tests
Confirming interest for wife
Resistance Signals
2
Time constraint (currently in office)
Timeline delay (couple of months)
Topics Discussed
Longevity
Age Reversal
Biological Age
Leela Palace Chennai
Gene Testing
Epigenetics
Pricing
Family Packages
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite but busy. |
| Discovery/Pitch | 2 | neutral | Asks clarifying questions about gene tests. |
| Closing | 3 | positive | Confirms interest for self and wife but sets a future timeline. |
Call Transcript
Click to expand
Speaker 0
1.03s
Hello.
Speaker 1
1.17s
Hello.
Speaker 1
1.79s
aa vikram sir vimal oya sir from i o.
Speaker 0
4.63s
Yes.
Speaker 1
5.27s
Oh yeah, we had a conversation over WhatsApp you said after after you're available, right?
Speaker 0
9.81s
Yeah, yeah, good.
Speaker 1
10.75s
Yeah, fine, sir. Yeah, sir. So, have you gone through Ibo website, sir? Have any idea about Ibo, what we do currently?
Speaker 0
17.79s
naan just having a look to the brochure which is sent me.
Speaker 1
21.17s
okay okay okay sir okay.
Speaker 0
21.97s
Okay, you look through.
Speaker 1
23.97s
Yeah, have you gone through it?
Speaker 0
25.85s
Not completely. Okay okay.
Speaker 1
26.87s
okay okay.
Speaker 1
27.93s
Fine, fine. Okay, okay, sir, okay. So first I'll explain currently what are we doing. We are completely into longitude and age reversal.
Speaker 0
28.05s
fine fine. okay okay.
Speaker 0
36.39s
Right.
Speaker 1
36.73s
okay as a community. and we do it as a wellness program and a retrieve program over here in india in chennai. your stage will be in leela palace.
Speaker 0
43.57s
Yes.
Speaker 1
45.75s
for seven days and you do have a various kind of services. So what is our agenda majorly over here is to find out exactly what's happening inside your body.
Speaker 0
45.91s
For
Speaker 1
54.93s
Got it. So by figuring out what are we doing exactly is we trying to slow down the process.
Speaker 1
61.01s
So currently what is the process happening inside our body? Because each and every individual, the metabolic rate,
Speaker 0
61.11s
So current
Speaker 1
66.65s
and digestive process, at the same time how the food is absorbed, everything differs.
Speaker 1
72.35s
Right. Right. At the same time, we will be focusing more upon a scientific data driven kind of technology where you will be having all the parameters covered with proper doctor, dietician, we'll be having a dental person. So all part of the body is taken care at the same time how it can be restructured.
Speaker 0
72.63s
Right.
Speaker 1
90.09s
or in some place. So, can you know your age?
Speaker 0
90.55s
okay.
Speaker 0
93.93s
38.
Speaker 1
94.85s
38. So your current age is 38, right? That's your calendar image.
Speaker 0
97.73s
Calendar
Speaker 0
99.35s
Right.
Speaker 1
99.71s
Okay. So you will be having a biological age.
Speaker 0
102.99s
right.
Speaker 1
103.47s
Okay. So your biological age will be somewhere different. For example, currently my age is like thirty. As you mentioned, similarly I have thirty means. My heart, my lungs, my liver, my kidney, everything will be traveling in thirty. If you ask me, I don't know. It might be in my twenties or it may be in my forties.
Speaker 0
122.63s
Got it.
Speaker 1
123.17s
dees factor plays a vital role when we started aging.
Speaker 0
127.73s
go ahead.
Speaker 1
128.21s
The process tend to slow down. So what we exactly try to do is in cell level, in molecular level, how it is slowing down, at what stage it is running, how can we reverse them, how can we nurture them.
Speaker 0
136.05s
right?
Speaker 0
139.43s
Okay.
Speaker 1
140.83s
That complete retreat seven days like an eye opener for a first step into wellness and longevity goal.
Speaker 0
148.29s
Good.
Speaker 1
149.73s
Yeah. So this is a combination of various services. It's not like one service we are doing, two services we are doing. It's more than forty plus services included. All the things that we do is completely science backed, fully data driven, sir.
Speaker 0
156.73s
more than
Speaker 0
163.59s
Good.
Speaker 1
164.43s
for example your palate is a vegetarian or non-vegetarian sir?
Speaker 0
168.23s
non-vegetarian.
Speaker 1
169.03s
They are non-vegetarian, right? So usually we'll be having some brain fog sometimes or sometimes we may have some kind of stressful, right? But we don't know what causes the inflammation.
Speaker 1
180.29s
We will be tending to measure out the inflammation rate, why it is caused, what was the reason behind it.
Speaker 1
186.37s
How can we prevent it? Or in some age cases we can't prevent or like for example how to say stop that.
Speaker 0
186.41s
Okay.
Speaker 1
192.93s
So how can we slow down the process?
Speaker 1
195.89s
There are only three possibilities, sir. Either I can stop the process or I can slow down the process or I couldn't do anything about it.
Speaker 0
202.39s
Yes.
Speaker 1
202.69s
That is the last stage. So what we try to do is, we don't let you to go to the last stage.
Speaker 1
208.23s
with this kind of services and all these parameters covered in this week, right? It is the first step and we will be guiding you furtherly.
Speaker 0
213.45s
first step.
Speaker 1
216.29s
In a remote assistance like what are things you need to be followed.
Speaker 0
219.59s
Okay.
Speaker 1
220.57s
Yeah, it can be done for you as you have suggested mother, father and it completely customizable sir as I mentioned you right. So it can be for five days, seven days. Based upon that the services and the some therapies and everything will change. Okay. We have physiotherapy and everything.
Speaker 0
236.17s
Clear.
Speaker 1
238.53s
And the price range for that would be single or couple. So you're coming as a two person or a single person, it would vary.
Speaker 1
245.09s
Okay. And when it comes to pricing, you asked about a couple, right? So for five day and seven day, both I would give to you. I will share you via WhatsApp detailed.
Speaker 0
245.17s
Okay.
Speaker 0
254.87s
Surendra Vatsavya.
Speaker 1
255.97s
Ya single means 6.45 lakhs.
Speaker 0
259.17s
For
Speaker 1
259.17s
For seven days. Couple means 10.45.
Speaker 0
262.33s
Okay.
Speaker 1
263.19s
for five day it is 4.45 for single. couple it's 7.45 or 8.45 I'll confirm with you sir.
Speaker 1
272.05s
Hello.
Speaker 0
272.29s
So this also include all your gene tests also?
Speaker 1
276.47s
Yeah sir, gene test is included and multiple tests, sir, epigenetic test included. I have not gone into the in-depth conversation, sir. If you have a time, I can give you a complete walk through via meet so that it will be easy for you as well as for me to understand exactly what we do in the seven days.
Speaker 0
292.83s
okay. how long is it going to take?
Speaker 1
296.61s
if you give me a permission I can join now.
Speaker 0
299.27s
Yes.
Speaker 1
302.25s
I need to go for 15-20 minutes sir. I tried to not go beyond your time.
Speaker 0
308.81s
Right?
Speaker 1
308.81s
So that is completely 1525.
Speaker 0
309.89s
is it all covered in the uh the brochure which you sent?
Speaker 1
313.77s
Ya sir, browser completely it will give.
Speaker 0
316.19s
then I will have a read through. I am just in the office right now.
Speaker 1
319.47s
Oh my god, sorry, sorry. Okay.
Speaker 1
321.41s
Okay.
Speaker 0
321.67s
so yeah. so I'll have a read through and please send me the quotation. I think yeah probably me and my wife are interested.
Speaker 1
325.67s
I think
Speaker 0
329.05s
but ya maybe not right now maybe a couple of months.
Speaker 1
329.13s
Okay.
Speaker 1
332.23s
Understood understood. Okay.
Speaker 0
333.77s
Yeah, so yeah, just send me the details. I'll have a quick go through then I'll have a discussion voice and then probably we'll see how it goes forward.
Speaker 1
343.39s
Yeah sure okay sir. I will I shared the brochures in mail and in our WhatsApp number also the first message would have been the brochure for seventeen. You can go through the brochure. I will call you back by tomorrow. You can let me know if you have any doubts or any concerns or if you want to do any kind of customization it can be done.
Speaker 0
356.47s
Sure sure. Quantity anya kandu
Speaker 0
359.71s
no problem.
Speaker 1
360.67s
Yeah, sure.
Speaker 0
361.11s
Hello.
Speaker 1
361.97s
Thank you. Thank you. Thank you so much. Yeah. Thank you.
Speaker 0
362.15s
Thank you. Thank you.