A
Call Intelligence
Tharun with Vimal — Feb 16, 2026 10:10
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
9.0/10
Pitch Effectiveness
0.0/10
Engagement
9.0/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Tharun. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:18 (19s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
8
Rep Words / Customer Words
32 / 10
Rep Longest Monologue
5s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Positive | Referencing a previous discussion about the program. |
Key Moments
200:09
Meeting Proposal
Agent proposes a specific time (5 PM) to continue the sales discussion.
00:14
Customer Confirmation
Tharun agrees to the meeting, maintaining the lead's 'warm' status.
Trust Signals
2
Immediate agreement to meeting
Recognition of the agent
Enthusiasm Signals
1
Double 'yes' response ('yes yes sure')
Topics Discussed
Scheduling
Follow-up meeting
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and identification. |
| Scheduling | 2 | positive | Readily agreed to the 5 PM meeting. |
Call Transcript
Click to expand
Speaker 1
0.73s
Hello. Hello.
Speaker 0
2.47s
aa tarun good morning tarun. vimal over here tarun.
Speaker 1
5.71s
Vimal.
Speaker 0
6.05s
Maiibo.
Speaker 1
8.01s
Yeah, yeah, I I
Speaker 0
9.39s
Today by five can we schedule the meet which we discussed on the meet call?
Speaker 1
14.83s
yes yes sure.
Speaker 0
16.31s
Okay buddy. Thank you.
Speaker 0
18.57s
Okay.