A
Call Intelligence
Tharun with Vimal — Feb 14, 2026 16:03
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
30.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Tharun.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Tharun. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:13 (13s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
11 / 16
Rep Longest Monologue
2s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:07
Customer mentions 'the request'
Indicates there is an ongoing information exchange or specific inquiry being handled.
Resistance Signals
2
Brief responses
Ending call quickly
Topics Discussed
Weekend timing
Information request
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Brief greeting. |
| Closing | 2 | neutral | Polite sign-off. |
Call Transcript
Click to expand
Speaker 1
0.29s
Hello.
Speaker 0
0.75s
haa hyaa tar
Speaker 1
2.99s
Yeah, hi.
Speaker 0
4.45s
Okay.
Speaker 1
6.01s
That's the weekend, right?
Speaker 0
7.27s
Yeah, shall do you know what the request as well, okay?
Speaker 1
10.29s
oke.
Speaker 0
11.17s
Okay buddy.
Speaker 1
11.59s
Okay.
Speaker 0
12.85s
Thank you.