A
Call Intelligence
Aswath with Vimal — Jan 31, 2026 17:07
Deal Lost
Cold
Call History
3 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Aswath.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Aswath. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Recognizes brand
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
follow_up
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:20 (20s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
9
Rep Words / Customer Words
32 / 34
Rep Longest Monologue
3s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
can I call you after two weeks if you don't mind? right now i am on my way to airport for puri jagannath trip.
|
time | Customer | Yes | agreement and reschedule | Excellent |
Key Moments
100:07
Customer request to reschedule
Ends the sales attempt immediately but provides a clear follow-up window.
Resistance Signals
1
Immediate request to end call
Topics Discussed
Travel plans
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call. |
| Closing | 2 | neutral | Politely requests a callback later due to travel. |
Call Transcript
Click to expand
Speaker 0
0.39s
Hello?
Speaker 1
1.15s
aa aswath sir bimala oyas sir shundar.
Speaker 0
3.81s
Hello?
Speaker 1
4.49s
ya swachh there's vimal over here from aivo.
Speaker 0
7.05s
aa can I call you after two weeks if you don't mind? right now i am on my way to airport for puri jagannath trip.
Speaker 1
15.67s
understood understood okay bye. Okay I will call you.
Speaker 0
16.83s
oke? ai al kal yu.
Speaker 0
18.91s
thank you.
Speaker 1
19.45s
Thank you.