A
Call Intelligence
Ashwat with Vimal — Jan 26, 2026 12:56
Deal Lost
Warm
Call History
3 attemptsRep Performance
8.5/10
Pitch Effectiveness
8.0/10
Engagement
9.5/10
Conversion Probability
70.0%
Personalization
9.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Ashwat. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Kannada
Brand Awareness
Medium
Brand Sentiment
Positive
Budget Sensitivity
Low To Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Conversation Flow
Opening Type
warm_callback
Opening Quality
High
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Deep
Discovery Questions
3
Pitch Start
18% into call
Pitch Approach
Consultative/Educational
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
5:52 (353s)
Primary Language
English
Secondary Language
Kannada/Tamil
Code Switching
Moderate
Total Speaker Turns
104
Rep Words / Customer Words
428 / 512
Rep Longest Monologue
14s
Customer Longest Monologue
25s
Silence Gaps (>2s)
2 (max 3.5s)
Interruptions
8
Sales Technique Assessment
Overall Sentiment
Very Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Process
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Need to see details on WhatsApp first
can you send me the details on my WhatsApp I'll just go through it and I'll get back to you
|
process | Customer | Yes | agreement and compliance | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | 500000.00 | Neutral | Main retreat program in Chennai |
Key Moments
301:15
Price Anchor Drop
Rep sets the 5-10 lakh range early to qualify the lead's budget.
01:45
Customer reveals swimming background
Changes the dynamic from a standard sales call to a high-rapport coaching discussion.
05:17
IBS Disclosure
Customer reveals a specific medical pain point, increasing the intent to find a solution.
Discovery Questions
3
Q1
Will you be okay to visiting Chennai for this retreat program?
Q2
Currently you are from which location?
Q3
Your base location is?
Trust Signals
3
Sharing personal medical issue (IBS)
Sharing life story about Olympic selection
Asking for the rep's name again to personalize the contact
Enthusiasm Signals
2
Talking about gene modification and Olympic efficiency
Expressing desire to help kids improve performance
Resistance Signals
1
Requesting to see details on WhatsApp before committing to a call
Topics Discussed
Healthcation
Biohacking
Age Reversal
Swimming Coaching
Olympic Training
IBS
Chennai Location
Pricing Packages
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Standard greeting and identification. |
| Discovery | 2 | neutral | Customer shares detailed personal history about swimming and Olympics. |
| Pitch/Pricing | 3 | neutral | Focuses on how biohacking applies to his specific needs (IBS and coaching). |
| Closing | 4 | neutral | Friendly sign-off, looking forward to WhatsApp info. |
Call Transcript
Click to expand
Speaker 0
0.51s
Hello. Hello. Hello.
Speaker 1
2.63s
I think it's actually true.
Speaker 0
4.27s
ready?
Speaker 1
5.31s
aam ai speaking with ashwat?
Speaker 0
6.97s
kya?
Speaker 1
7.83s
Yeah, so there's Vimal over here from Aivom. They are into wellness and preventive care. Ha, yes.
Speaker 0
12.77s
Aa yes sir.
Speaker 1
13.95s
Yeah, you're NK for healthcation, right?
Speaker 0
16.79s
yes exactly.
Speaker 1
17.37s
Recently. Ya ya. So how are you doing?
Speaker 0
21.09s
aa I am doing good cha how are you? thank you.
Speaker 1
23.81s
I'm fine yaar. Thank you for asking. So ya so I am a health mentor over here. So I am helping to coordinate when it comes to healthcation and healthcation clients.
Speaker 0
32.33s
Help
Speaker 1
33.85s
We're currently based out on Chennai, so will you be okay to visiting Chennai for this retreat program?
Speaker 0
40.79s
ai am looking for the like uh ai ai am okay to visit chennai but ai am
Speaker 0
47.53s
exploring the options like what all is there how what all things I can approach with. and uh can you send me the details on my WhatsApp I'll just go through it and I'll get back to you is it okay with you?
Speaker 1
59.39s
Yeah yeah completely fine. I will share you a seven day plan. Okay so the plan start from five seven nine depends upon your requirement your body everything will change.
Speaker 1
69.15s
Okay.
Speaker 0
69.19s
Okay.
Speaker 1
69.87s
So I will share you a seven day module. And the pricing also will change accordingly. So somewhere between five lakhs to ten lakhs package will be going based upon the testers and programs that we are into.
Speaker 0
76.89s
Okay.
Speaker 1
83.59s
and how how much level you are going to go into it?
Speaker 0
86.89s
Okay.
Speaker 1
86.93s
Okay. It is completely into biohacking and age reversal and we will be guiding you with doctors and dieticians and post that also you will be having their support like. And how can
Speaker 0
94.59s
And how can this be implemented in the uh what to say uh see actually I'm having my own club. I do train uh
Speaker 1
104.75s
I do
Speaker 0
106.07s
kids for swimming and
Speaker 1
107.63s
Okay.
Speaker 0
108.47s
Okay. I am looking for for you know to how this biohacking will help me with that how this can implement TED to the...
Speaker 1
114.93s
With that
Speaker 0
118.71s
kids so that you know their performance in swimming it has to be improved. again
Speaker 0
125.47s
what all things can be done under the uh F D A uh protocol, all those things I'm actually looking into. So that's why if you can send me...
Speaker 1
133.45s
So that's why
Speaker 0
136.37s
first I will be going through this whatever this stuff is and I will be taking the first test and all.
Speaker 1
139.07s
okay.
Speaker 1
140.23s
and
Speaker 1
142.81s
Understood, understood.
Speaker 0
143.77s
And uh after that I uh one by one one of my I'll speak with the parents and uh I'll see to that even people who are interested who are keen about uh going for the next level.
Speaker 1
152.99s
about going for the next level. Yeah.
Speaker 0
156.37s
see what i have understood is today uh anything can be changed by the biohacking.
Speaker 1
162.73s
exactly sir exactly.
Speaker 0
164.49s
And now whatever we are getting the Olympic medal and the qualifying what we are getting at the age of thirteen and fourteen years also, it's all because of there are they are modifying our genes to improve each and every time.
Speaker 1
178.39s
Efficiency, yeah.
Speaker 0
179.75s
Yeah. So that's why I'm exploring my options. Once uh I am through with this, I'll get back to you. I I forgot your name. What's your name?
Speaker 1
189.65s
Vimal Vimal, my name is Vimal.
Speaker 0
191.29s
shreeman. ya okay.
Speaker 1
191.93s
yaa
Speaker 0
193.01s
okay Mr. Vimal. you just send me over the whatsapp. i'll just check and i'll get back to you by today evening. is it okay?
Speaker 1
199.27s
Fine, completely fine. By today evening or tomorrow morning I will connect with you as well. In your free time you can let me know.
Speaker 0
205.49s
okay.
Speaker 1
205.55s
Okay. Yeah, and we can have a wider discussion on this topic.
Speaker 0
209.95s
Sure. Sure.
Speaker 1
210.33s
Sure.
Speaker 1
211.09s
okay. nice connecting with you. so currently you are from which location?
Speaker 0
215.01s
As of now I am in Mysuru.
Speaker 1
216.79s
Mysore. Okay, okay, okay. So actually your base location is?
Speaker 0
217.99s
Yeah.
Speaker 0
220.49s
aa idu travel from Bengaluru Mysuru.
Speaker 1
222.93s
Bank links. Okay okay.
Speaker 0
224.53s
I was in Madras, I cannot say Chennai because Madras was the old name where I was I had I was selected for Indian
Speaker 1
229.83s
drivers
Speaker 0
232.81s
uh traithalon camp. uh it was there in
Speaker 1
234.65s
It was there.
Speaker 0
236.11s
uh the uh near to the Velachery swimming pool uh there was a camp.
Speaker 1
239.95s
Okay I know it's now near Phoenix mall it's one of the biggest channel.
Speaker 0
242.57s
Yeah.
Speaker 0
244.45s
so there in that university we had a swimming pool and uh we used to go for open water swimming competition. i was selected for olympics actually.
Speaker 1
253.63s
Oh, there it was. Nice.
Speaker 0
255.73s
dis vaas abaut aalmost niyar inga 20 iyars baak story aam teling.
Speaker 1
259.97s
Okay.
Speaker 0
260.89s
uh now because of the financial problem again you know what's india is all about. we are uh most of us we do lack by the financial problem.
Speaker 0
269.27s
So I I stopped swimming but now since the there are sponsors, there are people who can really fund the kits and the coaches.
Speaker 1
276.55s
appo fund
Speaker 1
280.31s
Understood.
Speaker 0
280.83s
So, I wanted to come up with some uh some or another way to help the kids, help myself. Uh all these things I'm just exploring my options. So, once I get this, I'll get back to you, sir.
Speaker 1
295.29s
Sure, okay, okay.
Speaker 1
296.45s
Okay. It was nice connecting with you. Thank you for your time.
Speaker 1
299.31s
I will share you the details for a seven days plan. And appa vandhu we have to do various services.
Speaker 1
304.23s
Okay.
Speaker 1
304.93s
So you go through this and if you have any doubt regarding that you can listen. So this one in IO will be completely focused upon you and reversing your age and bio and thinking that for that what are the parameters need to be followed and all those things.
Speaker 0
314.77s
one
Speaker 0
317.19s
and actually i do have a i b s problem.
Speaker 1
321.17s
oke.
Speaker 0
322.17s
ai du saphar vit ai bi es prablem. ivan dat ken bi rektifaid, rait?
Speaker 1
326.29s
i b s, right sir?
Speaker 0
327.57s
yes.
Speaker 1
328.47s
okay okay sir. ya. we need to see the parameters sir. before blood test or any reports i couldn't give you any commitment.
Speaker 0
335.51s
um hum hum hum okay.
Speaker 1
336.13s
ya okay.
Speaker 1
337.13s
Yeah. And we need to know where we stand in terms of health, right? Once it is done, whatever it can be done from our end, all the supports and everything, we will be providing you. Don't need to worry.
Speaker 0
338.05s
Thank you.
Speaker 0
345.59s
oke oke.
Speaker 1
347.25s
okay okay sir.
Speaker 0
348.25s
Thank you.
Speaker 1
349.39s
thank you.
Speaker 1
352.41s
Yeah.