A
Call Intelligence
None with Vimal — Feb 11, 2026 15:39
Deal Lost
Cold
Call History
4 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
low
Brand Sentiment
neutral
Budget Sensitivity
Null
Readiness to Buy
Cold
Decision Maker
self
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:32 (32s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
14
Rep Words / Customer Words
68 / 42
Rep Longest Monologue
7s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Unavailability
enakku oru aindhu aindhu days adhukku call pannittu available-aa irundhaa enakku tell pannidalaam
|
time | Customer | Yes | acceptance and rescheduling | Good |
Key Moments
200:14
CV and Consultant Mention
Identifies the context of the call as recruitment or professional consulting rather than a standard health sales lead.
00:23
Name Disclosure
Customer identifies himself as Sayed Sultan.
Trust Signals
1
Customer provides his name (Sayed Sultan)
Resistance Signals
1
Customer mentions being unavailable for 5 days
Topics Discussed
Availability
CV/Resume
Consultant
Follow-up timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming the call and identity. |
| Closing | 2 | neutral | Polite sign-off. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello sir, call panna sir, aiyya thaan ungalukku, aa yes sir, avar vandhu ippa available-aa illaiyaa? Five thirty-kku available-aa irukkuma?
Speaker 0
0.73s
Hello sir. Call pannen. Ayaa thaan ungalukku. Aa yes sir.
Speaker 0
8.13s
Sari okay sir naan marubadiyum ungala update pannitta.
Speaker 1
11.15s
Aa sari, enakku oru aindhu aindhu days adhukku call pannittu available-aa irundhaa enakku tell pannidalaam.
Speaker 0
12.37s
Athu call kandirukku.
Speaker 0
14.37s
Okay sir okay sir ungaloda CV vandhu enakku therinja Kishore sir kitta irukkum unga kitta vaanga mudiyuma
Speaker 1
21.29s
Aennaa ithu consultant.
Speaker 0
21.29s
Aennaa ithu consultant moolamaa vandhuchu.
Speaker 1
23.25s
Sai.
Speaker 0
23.63s
Sayed Sultan name okayva sir naan five thirty-kku ungalukku remind panren again.
Speaker 1
27.47s
Sari okay okay okay sir.
Speaker 0
28.55s
Okay sir.
Speaker 0
29.69s
Thank you sir.
Speaker 1
30.31s
Thank you.