A
Call Intelligence
Chitraesh with Vimal — Feb 11, 2026 15:17
Deal Lost
Unknown
Call History
4 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
9.0/10
Conversion Probability
0.0%
Personalization
8.0/10
Technical Quality
0.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
N/A
Readiness to Buy
N/A
Decision Maker
Facilitator
Lead Type
other
Conversation Flow
Opening Type
other
Opening Quality
Professional and direct
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Approach
N/A
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
natural_end
Call Structure
Duration
1:04 (64s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
31
Rep Words / Customer Words
84 / 102
Rep Longest Monologue
5s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| recruitment/interviewing | Rep | -- | Other | Requesting the sales rep to conduct interviews for telecallers. |
Key Moments
300:06
Interview Request
HR intern asks Vimal to conduct sales interviews.
00:37
Logistics Agreement
Agreement on sending resumes via WhatsApp/Number.
00:51
Process Clarification
Discussion on whether to use Google Meet or direct calls, referencing Raja sir's previous method.
Discovery Questions
2
Q1
Online-layavathu illa over the counter?
Q2
Meet maadhiri pannikkalaamaa illa ovvoru kaale podhuma ungalukku?
Trust Signals
2
Reference to Raja sir
Direct request for assistance
Confusion Signals
1
Clarification on whether to use Google Meet or phone calls
Topics Discussed
HR Recruitment
Sales Interviews
Telecalling
Resume Sharing
Interview Format (Call vs Meet)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct introduction and request. |
| Logistics | 2 | neutral | Explaining how the interview process should work. |
| Closing | 3 | neutral | Thanking the rep for agreeing. |
Call Transcript
Click to expand
Speaker 0
0.21s
Hello, hello Vimal sir, naan Chitraesh sir, HR intern I.
Speaker 1
0.31s
Hello.
Speaker 1
0.73s
Hello
Speaker 1
4.91s
Okay sir.
Speaker 0
6.11s
Sir oru interview mattum neenga edukka mudiyuma saleskku?
Speaker 1
9.29s
Okay.
Speaker 1
9.81s
I want to write.
Speaker 1
12.01s
Enga
Speaker 0
12.85s
Telecall interview.
Speaker 1
14.81s
Call
Speaker 0
14.93s
Mullamaa yes.
Speaker 1
17.33s
Okay.
Speaker 0
17.61s
Oru moonu irandu irandu keezha view.
Speaker 1
20.67s
Appadingala? Aamaa. Online-layavathu illa over the counter?
Speaker 0
21.69s
Aamaa.
Speaker 0
24.19s
Telecast over the over the call.
Speaker 1
26.21s
Okay okay okay enakku neenga avanga call connect pannuvaangalo illa eppadi adhu avlo sollu. Neenga call connect pannu.
Speaker 0
30.35s
Neenga call connect pannanum I will share your share is compared to you.
Speaker 1
35.01s
Indha numberukku neenga anuppichu vidureengalo?
Speaker 0
36.65s
Aamaa.
Speaker 1
37.63s
Sari okay avanga resume-um indha number-um anuppichu vidunga naatthukku thirunthu naangalukku call pannanuma?
Speaker 0
40.33s
Ithinukku namakku call pannunga.
Speaker 0
42.07s
Illa naan naan aama neengal dhaan pannanum actually.
Speaker 0
45.03s
Pannittu indha maadhiri company call venaam.
Speaker 1
46.15s
Call venaam neetta connect pannikkalaamaa?
Speaker 1
49.65s
Meet maadhiri pannikkalaamaa illa ovvoru kaale podhuma ungalukku?
Speaker 0
51.65s
Eppadi venaalum pannalaam sir no worries yenna Raja sir vandhu NEET telecall dhaan pannirundhaanga
Speaker 1
58.17s
Appadinnaa sari okay naan pannuren.
Speaker 0
59.05s
Aamaa.
Speaker 0
60.33s
Okay okay sir thank you sir.
Speaker 1
63.57s
Thank you.