A
Call Intelligence
None with Vimal — Feb 19, 2026 15:52
Deal Lost
Cold
Call History
2 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
Tamil
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
no
Lead Type
outbound
Conversation Flow
Opening Type
inquiry_response
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:17 (17s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
12 / 11
Rep Longest Monologue
2s
Customer Longest Monologue
2s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Identity
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Wrong Number
No sorry wrong number.
|
identity | Customer | No | acceptance | Average |
Key Moments
100:15
Wrong Number Confirmation
The customer confirms they are not the intended lead, ending the sales opportunity.
Resistance Signals
1
No sorry wrong number
Confusion Signals
1
Yaaru?
Topics Discussed
Identity Verification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confused by the name mentioned. |
| Closing | 2 | neutral | Politely informs it is a wrong number. |
Call Transcript
Click to expand
Speaker 0
0.65s
Hello
Speaker 1
1.99s
Hello.
Speaker 0
2.89s
Lok Gopika.
Speaker 1
5.03s
Hello.
Speaker 0
5.63s
Alaano speaking with Gopika.
Speaker 1
8.61s
Yaaru?
Speaker 0
9.53s
Gopika pesureengala?
Speaker 1
12.67s
Yaaru Gopikaavaa?
Speaker 1
15.71s
No sorry wrong number.
Speaker 0
16.79s
Ok.