A
Call Intelligence
Leela Yamini with Vimal — Feb 12, 2026 12:30
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Leela Yamini.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Leela Yamini. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Reference to previous inquiry
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:34 (35s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
78 / 0
Rep Longest Monologue
13s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Reference to the lead's inquiry. |
Key Moments
200:09
Agent identifies himself and company
Establishes the purpose of the call for the voicemail recording.
00:25
Call to action (WhatsApp/Call back)
Provides clear next steps for the lead to re-engage.
Topics Discussed
Healthcation 7-day retreat program
WhatsApp follow-up
Lead inquiry reference
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer did not answer; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
who have been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
9.63s
Uh hi Leela, I'm with this Vimal over here from Chennai. I'm connecting you from IO AIW. So this call is regarding the health casion plan for seven days retreat program which you enquired for.
Speaker 0
22.53s
Please do let me know once you are available. Please do drop a hi in my WhatsApp number or you can connect me in this number. This is my number. My name is Vimal. I am a health mentor over here. Thank you. Have a great day.