A
Call Intelligence
None with Vimal — Feb 18, 2026 08:37
Deal Lost
Warm
Call History
16 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
70.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
16
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Unknown
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Low
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:20 (21s)
Primary Language
Tamil
Code Switching
None
Total Speaker Turns
15
Rep Words / Customer Words
24 / 26
Rep Longest Monologue
3s
Customer Longest Monologue
2s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:02
Client Arrival Confirmation
Confirms the lead has transitioned from a digital/phone lead to a physical visit.
Trust Signals
1
Physical arrival at the location
Topics Discussed
Client Arrival
Location Coordination
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Focused entirely on confirming arrival. |
Call Transcript
Click to expand
Speaker 0
0.25s
Hello.
Speaker 1
1.71s
Summaa client vandhuttaangale.
Speaker 0
2.79s
Aa vandhuttaanga vandhuttaanga
Speaker 0
5.63s
Hello.
Speaker 1
6.01s
Hello
Speaker 0
6.53s
Aa vandhuttaanga vandhuttaangakka.
Speaker 1
8.05s
Hello
Speaker 0
8.73s
Hello.
Speaker 1
10.25s
Vandhuttaangalaamma vandhuttaangalaamma
Speaker 0
12.67s
Aan vandhuttaan vandhuttaan vandhuttaan.
Speaker 1
14.61s
Hello
Speaker 0
15.25s
Hello kekkudhaa akka hello?
Speaker 1
16.61s
Vandhuttenma indha pakkathula aa vandhutten vandhuttenma indha varen
Speaker 0
18.99s
First varaan.
Speaker 1
20.47s
Aa