A
Call Intelligence
Ajith M with Suganya — Feb 14, 2026 14:08
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
30.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Suganya
Suganya did not attempt to close on call with Ajith M. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Ajith M.
Low Performance: Suganya
Suganya scored 0.0/10 on call with Ajith M. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Tamil
Brand Awareness
Lead
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
greeting
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:10 (11s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
2
Rep Words / Customer Words
0 / 23
Rep Longest Monologue
0s
Customer Longest Monologue
4s
Silence Gaps (>2s)
1 (max 4.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:00
Automated Screening
The call was intercepted by a screening service or voicemail, preventing a live sales conversation.
Confusion Signals
1
Customer seems to be questioning the automated system ('you are cutting homes like that aa').
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is responding to an automated prompt. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hi, if you record your name and reason for calling, I'll see if this person is available.
Speaker 0
8.99s
you are cutting homes like that aa.