A
Call Intelligence
Harish Marlecha with Suganya — Feb 16, 2026 11:26
Deal Lost
Warm
Lead Source
Meta AdsCall History
10 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Harish Marlecha.
Low Performance: Suganya
Suganya scored 0.0/10 on call with Harish Marlecha. Review recommended.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Harish Marlecha. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
10
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
other
Opening Quality
Failed
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:02 (3s)
Primary Language
English
Code Switching
None
Total Speaker Turns
1
Rep Words / Customer Words
0 / 11
Rep Longest Monologue
0s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:00
Call Connection Failure
The call failed to reach the prospect, resulting in no sales activity for this specific recording.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated network message only. |
Call Transcript
Click to expand
Speaker 0
0.01s
Male. The person you are trying to reach is not a