A
Call Intelligence
Vikram Balaji with Suganya — Feb 21, 2026 09:03
Deal Closed
Hot
Lead Source
Meta AdsCall History
26 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
100.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Vikram Balaji.
Low Performance: Suganya
Suganya scored 0.0/10 on call with Vikram Balaji. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Aiwo 181
Deal Value
₹18,000
Purchase Date
Feb 20, 2026
Calls Before Closure
26
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Closed
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
failed_connection
Opening Quality
N/A
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:09 (9s)
Primary Language
English
Code Switching
None
Total Speaker Turns
1
Rep Words / Customer Words
0 / 0
Rep Longest Monologue
0s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
None
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:00
Voicemail Greeting
The call failed to connect to the prospect, resulting in no conversation.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail message. |
Call Transcript
Click to expand
Speaker 0
0.01s
has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.