A
Call Intelligence
Kedhhar Barrve with Suganya — Feb 16, 2026 11:08
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Suganya
Suganya scored 2.0/10 on call with Kedhhar Barrve. Review recommended.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Kedhhar Barrve. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Kedhhar Barrve.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Marathi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:10 (10s)
Primary Language
Marathi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
8
Rep Words / Customer Words
12 / 11
Rep Longest Monologue
2s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:07
Audio Failure
Agent states 'I can't hear you properly', leading to the termination of the sales attempt.
Confusion Signals
1
Audio connectivity issues
Topics Discussed
Greeting
Technical Issues
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer says 'Hello' repeatedly trying to establish a connection. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello
Speaker 0
1.09s
Hello
Speaker 1
2.13s
Hello.
Speaker 0
3.31s
Aa sir good morning sir Mr. Kader.
Speaker 1
6.19s
Hello.
Speaker 0
6.95s
Hello Sir.
Speaker 1
7.63s
I can't hear you properly. Hello.
Speaker 0
9.61s
Hello Sir.