A
Call Intelligence
Madhavan Mathanagopal with Suganya — Feb 17, 2026 15:33
Deal Lost
Warm
Lead Source
Meta AdsCall History
7 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Madhavan Mathanagopal.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Madhavan Mathanagopal. Coaching opportunity.
Low Performance: Suganya
Suganya scored 1.0/10 on call with Madhavan Mathanagopal. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil/English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
failed_connection
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:22 (22s)
Primary Language
English
Secondary Language
Tamil
Code Switching
High
Total Speaker Turns
7
Rep Words / Customer Words
18 / 32
Rep Longest Monologue
5s
Customer Longest Monologue
9s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:00
Voicemail Trigger
The call fails to connect to the prospect, resulting in no sales opportunity for this specific attempt.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting and background noise. |
Call Transcript
Click to expand
Speaker 1
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is not available.
Speaker 0
1.61s
voice.
Speaker 0
5.05s
available.
Speaker 1
6.17s
at the door.
Speaker 0
7.01s
this side. adhu kooda not even like this this side. subscribed this. adhaan adhu sir.
Speaker 1
11.53s
hello
Speaker 0
13.47s
Guys, hum jaani par. I think the confidence bahut that much right. Confidence need to be.