A
Customer Isaac Mark Joseph
Phone +919840936588
Rep Suganya
Team Sales
Date 2026-02-14 14:45
Duration 0:07
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformig
Lead DateFeb 13, 2026
CityChennai

Call History

7 attempts
Total Attempts7
First CallFeb 14, 2026
Last CallFeb 25, 2026
Total Talk Time1.5 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Suganya

Suganya did not attempt to close on call with Isaac Mark Joseph. Coaching opportunity.

!

No Rapport or Discovery: Suganya

Suganya skipped both rapport building and needs discovery on call with Isaac Mark Joseph.

!

Low Performance: Suganya

Suganya scored 0.0/10 on call with Isaac Mark Joseph. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 7
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Self
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:07 (7s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 1 / 31
Rep Longest Monologue 1s
Customer Longest Monologue 8s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Voicemail Greeting
Indicates the call was unsuccessful and the lead is currently unavailable.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919840936588 14-2-2026, 2-45-44pm.mp3
Transcript +919840936588_14-2-2026,_2-45-44pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #20273