A
Call Intelligence
Sameer Chowdhry with Suganya — Feb 16, 2026 11:22
Deal Lost
Cold
Lead Source
Meta AdsCall History
7 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Suganya
Suganya did not attempt to close on call with Sameer Chowdhry. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Sameer Chowdhry.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:17 (18s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
26 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time/Convenience
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy / Prefer text
sar just send me a whatsapp mem ai al get back yu.
|
time/convenience | Customer | Yes | compliance | Good |
Key Moments
100:12
Customer requests WhatsApp
Ends the verbal sales attempt and shifts the lead to a digital follow-up track.
Resistance Signals
1
Requesting WhatsApp instead of talking
Confusion Signals
1
Customer said 'Sorry?' at 00:09, possibly due to audio quality or accent.
Topics Discussed
Introduction
Communication preference
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirms identity. |
| Closing | 2 | neutral | Politely requests WhatsApp and ends call. |
Call Transcript
Click to expand
Speaker 0
0.93s
Hello.
Speaker 1
2.77s
Hello.
Speaker 0
3.35s
aa mister samith
Speaker 1
5.23s
yes?
Speaker 0
5.83s
so i am sukanya sir from i o a medical center and this.
Speaker 1
9.71s
Sorry?
Speaker 0
10.61s
saibar medikkal senṭar sapōrṭṭeyumēḷ.
Speaker 1
12.33s
sar just send me a whatsapp mem ai al get back yu.
Speaker 0
15.43s
oke sir thank you.
Speaker 1
16.51s
thank you so much.