A
Call Intelligence
Sameer Chowdhry with Suganya — Feb 14, 2026 15:11
Deal Lost
Cold
Lead Source
Meta AdsCall History
7 attemptsRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Suganya
Suganya did not attempt to close on call with Sameer Chowdhry. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Sameer Chowdhry.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:19 (19s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
8
Rep Words / Customer Words
26 / 16
Rep Longest Monologue
7s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy / Not a good time
Sorry. I'll call you madam. We'll we'll connect with you.
|
time | Customer | No | passive acceptance | Poor |
Key Moments
100:10
Customer Interruption
The customer immediately stops the agent's pitch, indicating they are busy.
Resistance Signals
2
Immediate interruption
Request to call back later
Topics Discussed
Introduction
Call Timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledged identity. |
| Termination | 2 | neutral | Politely cut off the agent to end the call. |
Call Transcript
Click to expand
Speaker 0
0.65s
Hello
Speaker 1
3.23s
hello.
Speaker 0
3.99s
aa mister sameer chowdhury.
Speaker 1
6.27s
Yes.
Speaker 0
7.13s
aa sir naan iowa medical center-la irundhu call panniyirukken. iowa medical center support team-la irundhu call panniyirukken sir.
Speaker 1
10.53s
Sorry.
Speaker 1
14.05s
I'll call you madam. We'll we'll connect with you. Thank you.
Speaker 0
17.77s
okey sir. thank you.