A
Call Intelligence
Abhishek Bardia with Suganya — Feb 17, 2026 15:04
Deal Lost
Cold
Lead Source
Meta AdsCall History
5 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Abhishek Bardia.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Abhishek Bardia. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
failed_connection
Opening Quality
Low
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:16 (16s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
14 / 0
Rep Longest Monologue
6s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Other | Reason for calling |
Key Moments
100:10
Voicemail Message
Agent identifies herself and the product (AIWO 181) to the lead's voicemail.
Resistance Signals
1
Unanswered call
Topics Discussed
AIWO 181 Test
Voicemail
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail system. |
Call Transcript
Click to expand
Speaker 1
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
2.99s
you're trying to
Speaker 0
4.79s
Aa
Speaker 0
10.73s
aayam sukanya from iowa medical center-da support team. regarding iowa 181 test.