A
Call Intelligence
Manimaran T with Suganya — Feb 17, 2026 17:32
Deal Lost
Warm
Lead Source
Meta AdsCall History
8 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Suganya
Suganya did not attempt to close on call with Manimaran T. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Manimaran T.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
8
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
failed_connection
Opening Quality
Low
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:16 (17s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
12 / 0
Rep Longest Monologue
5s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Other | Left in voicemail as the reason for the call. |
Key Moments
100:11
Agent leaves voicemail
Identifies the company (AIWO Medical Center) and the product (181 test) to the lead.
Topics Discussed
AIWO 181 Test
AIWO Medical Center
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting. |
Call Transcript
Click to expand
Speaker 1
0.13s
Your call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
11.45s
sukanya from iowa medical center sakote. regarding iowa one eighty one test.