A
Call Intelligence
Anu with Sri Lakshmi — Feb 17, 2026 15:35
Deal Lost
Warm
Call History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
8.5/10
Engagement
7.5/10
Conversion Probability
60.0%
Personalization
6.0/10
Technical Quality
8.0/10
Active Alerts
1No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with Anu. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Decision Maker
Lead Type
b2b
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Benefit-driven
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
5:45 (346s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
53
Rep Words / Customer Words
842 / 68
Rep Longest Monologue
30s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| partnership program | Rep | -- | Interested | Business opportunity for referrals |
| aiwo 181 blood test | Rep | -- | Interested | Comprehensive health test |
| wellness program | Rep | 200000.00 | Neutral | High-value health package |
Key Moments
400:57
Company Introduction
Establishes IU Wellness as a premium longevity brand.
02:57
Competitive Differentiation
Explains the 'preventive' nature of the tests compared to local labs.
04:21
Brochure Request
Customer shows active interest by asking for documentation.
04:53
Commission Structure
Agent reveals the 20-35% commission and potential earnings of 40-60k.
Trust Signals
2
Agreement to follow-up
Request for brochure
Enthusiasm Signals
1
Repeated 'ya ya' and 'okay' acknowledgments
Confusion Signals
2
Initial audio issues
Question about biomarker count (183 vs 181)
Topics Discussed
Partnership Program
Longevity
Biomarkers
Preventive Healthcare
Visceral Fat
Commission Structure
WhatsApp Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Slightly confused by audio quality initially. |
| Pitch | 2 | neutral | Asks clarifying questions about biomarkers and brochures. |
| Closing | 3 | positive | Agreeable to receiving information and next call. |
Call Transcript
Click to expand
Speaker 1
0.65s
Hello?
Speaker 0
1.27s
halo haay aam aas becking to the fanil.
Speaker 0
3.89s
Yes. Hi, I'm Anu. This is Lakshmi. I'm calling from IU Wellness. So, I just got to see your inquiry about the partnership program that we were posting through.
Speaker 0
15.73s
So you can form about a business opportunity.
Speaker 1
15.79s
So you can take
Speaker 1
19.75s
I I could not hear you exactly. Can you please repeat it?
Speaker 0
24.01s
Yeah, so basically I saw your, you know, form that has been filled for business opportunity. So I'm calling from I U Wellness, myself Lakshmi. So is this the right time to talk to you for two minutes about this business opportunity?
Speaker 1
38.11s
Ya ya.
Speaker 0
39.21s
Okay. So basically I'll tell you what this IU wellness is all about and the opportunity that we are publishing, I will also let you know about that, okay? If you have any doubts, please stop me anytime so that I can explain you in detail. Um so you're comfortable in English, Tamil...
Speaker 1
46.97s
Please tell me.
Speaker 1
50.29s
So
Speaker 0
53.65s
ya ya ya. okay okay so you know tamil also.
Speaker 0
57.55s
No. Oh, okay, okay. So, are you wellness? Okay, are you wellness is India's first longevity and health optimization company, okay? So, to make it very simple, it is a premium health brand that helps people live longer, healthier lives. So, for example, in to maintain our body, to have a fit life, we need both internal and external, you know, safety, right? Like we need to have a good balance on internal and external body. So, internal body I'm mentioning about the organs that is in fact very
Speaker 0
87.55s
liver, heart, lungs and all. And the external body about fitness, cosmetology, IV and all these things, okay? So basically we have testing packages, wellness programs, therapies, supplements, everything under one roof. So this is how you is all about, okay? So what is this opportunity that we are bringing up is I'm from a partnership team. So I'm a partner manager over here. So we are looking out for partners, people like you who can refer our services to your network. So basically it is no investment, no stock, no office.
Speaker 0
117.55s
need and nothing. It's just that you need to connect your own people and make them understand maybe you you need to cater whatever that you know the programs that we have. and you need to bring them for some kind of test. So what test we are taking? I'll also let you know about it. So in AIW we have about many sub I mean like categories. So first IO health, IO health casion, IO live long, IO cart, IO intervention and enterprise.
Speaker 0
147.55s
So what is IO health? IO health is something called as test. So under this we have many biomarks we can take. So IO 100 you can take about 100 biomarks in it. IO 181 you can take about 181 biomarks. What is biomarks again your you know the study of your thyroid, diabetic, everything it comes under it, okay? So in India we are the only company that have 181 biomarks under one roof.
Speaker 1
59.47s
Are you
Speaker 1
66.29s
to make it very
Speaker 1
102.57s
What is
Speaker 1
159.37s
183
Speaker 1
162.63s
Aa
Speaker 1
168.33s
Everything
Speaker 0
177.03s
So for example, what is different between you and your local market? If you if somebody ask you about it, you can tell that if you go to a local market, you can you know, once you get the symptom, only then you will you will go to a local market to have the test done, right? But here it is a preventive care. So if you take a test today, down the line of 10 to 5 to 10 years, if you have any symptoms of thyroid or diabetic or any risk of heart attack,
Speaker 0
207.03s
back, you will get to see that now itself. And what is that? So you have doctors here, you have consultants, therapists who can guide you in a proper way to not have that kind of situation where you can't cure it.
Speaker 1
177.07s
for example
Speaker 1
193.15s
But
Speaker 0
221.63s
right? So most of the people once they get to see that symptoms only then they go to the doctor, right? So but here this is a preventive health care.
Speaker 1
221.99s
Hmm hmm.
Speaker 1
227.71s
Okay.
Speaker 0
230.25s
So, for example, if I take a disc scan, so I will be able to notify my bone density and also the visceral fat that I have in my body, right? So the visceral fat if it is near by my heart or something, I have a high risk of chances of getting a heart attack.
Speaker 1
230.27s
To
Speaker 0
248.33s
So if I get to know that my visceral fat is over there and it is very high in risk, I I will be able to cure it from day one itself, right? So all our supplements are plant based.
Speaker 1
259.45s
plan
Speaker 1
261.79s
Do you have any brochure or anything like that to check? Yes, yes. So once the call is done, yes, yes.
Speaker 0
264.15s
Yes, yes. So once this call is done, yes, yes. I I once this call is done, I will be sending you all the details. So you can go through it and once it is done, you will be able to get back to us, okay? So why we called you for here is like we are looking out for partners like you who can refer and you know, refer our products or refer our services to your own network. You can connect people to us and we pay you 20 to 35% of commission for every single closure.
Speaker 1
267.71s
I am
Speaker 1
271.45s
Go through.
Speaker 1
275.47s
Why
Speaker 1
287.21s
Next.
Speaker 0
293.89s
Okay. So for example in a month if you make you know five
Speaker 0
299.21s
Test done for IO 181. You will be getting about 40 to 60,000 rupees.
Speaker 1
302.65s
Getting
Speaker 1
306.51s
Okay.
Speaker 0
307.13s
Okay. So you need to have this if someone buys about the wellness program of 2 lakhs, again you get about 40 to 60,000. So like this for each and every sale that you do in a month, you will be closing it, so you will be getting a commission out of it. So I'll send you all the details to your WhatsApp number initially, just have a look. And if you have any doubts, please do contact me back. And I'll be calling you after two days or something to just you know, take you through again to a discovery call. And if you have any ideas,
Speaker 0
337.13s
how you can cater this to your network, please come up with that. We can take it forward, okay?
Speaker 0
342.11s
okay. ya okay dear. thank you so much. have a good day. thank you.