A
Call Intelligence
None with Sri Lakshmi — Feb 19, 2026 11:19
Deal Lost
Cold
Call History
1 attemptRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Sri Lakshmi
Sri Lakshmi skipped both rapport building and needs discovery on call with None.
Low Performance: Sri Lakshmi
Sri Lakshmi scored 2.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
English
Brand Awareness
none
Readiness to Buy
Cold
Lead Type
outbound
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:39 (39s)
Primary Language
English
Code Switching
None
Total Speaker Turns
4
Rep Words / Customer Words
15 / 23
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
2 (max 21.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:04
Rep Identification
Sri Lakshmi identifies herself as being from 'Ayurvedic' to the automated system.
00:34
Call Failure
The system informs the rep that the person is unavailable, ending the sales opportunity for this call.
Topics Discussed
Introduction
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated system response. |
Call Transcript
Click to expand
Speaker 0
0.15s
if you record your name and reason for calling, I'll see if this person is available.
Speaker 1
4.93s
lakshmi from ayurvedic.
Speaker 0
10.93s
Thanks. Please stay on the line.
Speaker 1
34.91s
I'm sorry, this person is not available. If you would like to leave,